H2R Administrator
Poole (Bournemouth, Christchurch and Poole Council) IT development
Job description
Vacancy: Hire to Retire Administrator
The H2R Administrator sits within GBS Hire 2 Retire Services. The role involves working closely with various Stakeholders and Service Providers, both internal and external, influencing GBS system and data strategies. It requires a flexible approach to a variety of activities, such as contributing to projects and Business as usual demands, regular annual activity and technical problem solving across systems.
Location: Poole, operating on flexible working giving you the opportunity to work remotely for 2-3 days per week.
This role may be available on a full time or part time basis, this can be discussed at interview stage. Please confirm your preference in the question box.
Feel free to click on this link to see what it’s like to work here; https://www.youtube.com/watch?v=-vmmNjaEr04
You’ll make a difference by:
•Upskilling on various topics covering employee lifecycle to include Onboarding, Offboarding, technical support, end to end query handling and payroll processing activities.
•Providing proactive support to assist the smooth running of the service line ensuring customer service excellence is at the forefront of all that you do.
•Being responsible for your own workload as well as that of the team by taking ownership of case work and tasks
•Maintaining process documentation and review regularly
•Seeking ways to improve both yourself and process activity and champion various topics whether BAU or project related
•Supporting colleagues and promote a one team mentality
•Analysing and resolve technical system queries and/or error reports
•Performing other duties as assigned by the Team Leader/Manager from time to time.
•Participating in training activities including programmes to support use of new technologies
•Inputtig to/identifying operational efficiencies related to the GBS systems and processes
You’re excited to build on your existing expertise, including:
•Intermediate knowledge of MS Office applications: Word; Excel; Outlook
•Understanding of the employee life cycle, HR Administration and payroll processes
•The ability to take ownership and see things through to resolve
•Experience of working within Shared Service or Bureau style environment desirable
•Experience with Workday HR system and/or other payroll system desirable
In addition to a competitive base salary, we offer:
•Performance-Based Bonus: Enjoy an annual bonus linked to the company's performance
•Flexible Working Hours: Achieve a healthy work-life balance with our flexible working arrangements, enabling you to tailor your schedule to your needs.
•Pension Plan: Secure your future with our generous pension scheme, with employer contributions up to 10%.
•Time Off: Recharge and rejuvenate with 26 days of annual leave (plus bank holidays), and the option to buy or sell an additional 5 days.
We value your unique identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us.