DoD SkillBridge Internship - Client Service Manager - Jacksonville, FL

DoD Skill Bridge ClientService Manager Internship

Here at Siemens,we take pride in enabling sustainable progress through technology. We do thisthrough empowering customers by combining the real and digital worlds.Improving how we live, work, and move today and for the next generation! We know that the only way a business thrives is if our people arethriving. That’s why we always put our people first. Our global, diverse teamwould be happy to support you and challenge you to grow in new ways. Whoknows where our shared journey will take you?  

OurSmart Buildings help to create efficient, safe, adaptable, and responsible environments.Our aim isn’t just about improving buildings; it’s about creating perfectplaces that improve people’s lives. 

 This opportunityis unique to active-duty US Military Service members with formal approval toparticipate as a SkillBridge Intern in collaboration with Vets2PM’s authorizedDoD SkillBridge program.  

Desired MilitaryExperience, Backgrounds and/or Aptitude: 

Civil Engineering(HVAC & Electrician) 

Mechanical/Electrical/Electronic/ComputerSystems 

Automation/IntegrationTechnicians & Specialists 

NuclearEngineering/Power/Energy 

Satellite/RadarSystems 

Comm Techs 

Fire ControlNavaids  

SubmarineElectronics/Computer Techs 

Avionics Systems& more! 

DoD SkillBridge Fire Inspector Interns help to createefficient, safe, responsive, and responsible environments. Our aim isn’t justabout improving buildings; it’s about creating perfect places that improvepeoples’ lives. This position manages a portfolio of service agreements and isresponsible for the on-time delivery of scheduled services. A CSM will ensurethe financial performance of their service agreement portfolio, and workdirectly with their customers to identify customer needs and makes prioritizedtechnical recommendations for site improvements.

As a DoD SkillBridge Field Specialist, you will:  

• Works with the customer to develop service delivery plans to ensure on-time delivery of the scope of services for all assigned service agreements.
• Effectively coordinate with internal Siemens resources to define complete service agreement maintenance plans, master schedule of services and continued updates of customers’ installed base information
• Manage service agreement financial performance and customer satisfaction.
• Support Siemens service strategy.   Collaborate effectively with sales to develop account strategies to drive Siemens Digital Services to achieve customer’s business goals, leveraging all of Siemens’ service and product portfolios.
• Identify customer needs and makes prioritized technical recommendations for service agreements adds, T&M projects, and non-installed part sales.
• Lead Quality Assurance activities and activities that will support the service agreement renewal process.

You will make animpact with these qualifications:  

BasicQualifications:  

·        U.S. Military experience as an E4 or above (Navy, Air Force,Army, Marines, Coast Guard, Space Force, National Guard, Reserves)

• High school diploma or state-recognized GED required; Associates or Bachelor’s degree preferred
• (Automation specific) Experience in demand side energy services or Certified Energy Manager preferred 
• (Fire specific) NICET Level 1 certification preferred 
• (Security specific) Physical Security Professional ASIS certification preferred 
• Excellent organizational and interpersonal skills
• Familiarity or experience with engineering HVAC, Building Automation, Fire Alarm, or Security systems
• Proficient in Microsoft Office and business software systems
• Good verbal and written communication skills in English
• Qualified applicants must be legally authorized for employment in the United States
• Must be 21 years of age and possess a valid driver’s license with limited violations

This position may support Siemens’ customerswho require all employees and vendors to be fully vaccinated against COVID-19where permitted by applicable law and in accordance with an accommodation basedon legally protected reasons.  

Why work forSiemens as a SkillBridge Intern? 

You will gainhands-on experience during your internship and will have the opportunity tojoin (upon successful completion of the internship) one of the world's largestand best-known companies as acknowledged in 2022 by: 

You’ll benefitfrom:  

·        Siemens offers a variety of health andwellness benefits to our employees. Details regarding our benefits can be foundhere: https://www.benefitsquickstart.com/siemens/index.html 

Ready to create your own journey? Join us today and helpcreate a better #TomorrowWithUs! 

About Siemens: 

We are a globaltechnology company focused on industry, infrastructure, transport, andhealthcare. From more resource-efficient factories, resilient supply chains,and smarter buildings and grids, to sustainable transportation as well asadvanced healthcare, we create technology with purpose adding real value forcustomers.