Customer Service Engineer 2 - AX & XP - Gainesville, FL

Do you want to join us in helping to fightthe world’s most threatening diseases and enabling access to care for morepeople around the world?

At Siemens Healthineers, we pioneerbreakthroughs in healthcare.  Foreveryone. Everywhere.

Our global team: We are a team of 66,000 highly dedicated employees acrossmore than 70 countries passionately pushing the boundaries of what’s possiblein healthcare to help improve people’s lives around the world. As a leader inthe industry, we aspire to create better outcomes and experiences for patientsno matter where they live or what health issues they are facing. Our portfolio,spanning from in-vitro and in-vivo diagnostics to image-guided therapy andinnovative cancer care, is crucial for clinical decision-making and treatmentpathways.

Our culture: We are part of an incredible community of scientists,clinicians, developers, researchers, professionals, and skilled specialistspushing the boundaries of what’s possible, to improve people’s lives around theworld.  We embrace a culture ofinclusivity in which the power and potential of every individual can beunleashed. We spark ideas that lead to positive impact and continued success.Check our Careers Site at https://www.siemens-healthineers.com/en-us/careers. 

We offer you a flexible and dynamicenvironment with opportunities to go beyond your comfort zone to growpersonally and professionally.

Sound interesting? Then come and join ourglobal team as a CustomerService Engineer II.

• Service Area: Gainesville, FL
• Shift requirements after training/onboarding: Mon through Friday 10a to 7p

This is a role well suitedto an ambitious professional, looking for the next step in their career. As a CustomerService Engineer II, you will be responsible for the following:

·       You will beservicing Imaging Equipment in the Tampa, FL  area. Customer Service Engineer Level can beadjusted based on prior experience.

·       You are in a field-based,customer-facing role that primarily installs, services, maintains and modifiesSiemens’ imaging equipment at customer sites.

·       You are the"Face of Siemens" to the customer.

·       You support the AX & XP Modality  initially, with potential to cross traininto other modalities in the future.

·       You are flexibleand willing to work different shifts and On-Call rotations as business needsdictate, including willingness to work overtime as required.  Advanced notice will be provided for anyshift changes. 

·       You report to theRegional Service Manager at Siemens Medical Solutions.

·       You haveknowledge and experience performing service, preventative maintenance, andmodifications on Medical Imaging Equipment at customer sites with minimalsupervision.

·       You have previousexperience with the desired Medical Imaging Equipment: AX & XP Modality  

·       You have theability and experience to establish and maintain proper business relationshipswith customers and peers, as well as performing necessary administrative dutiestimely and accurately.

·       You have a strongbackground working with electronics and are proficient in the use of service toolsand service test equipment

·       You haveproficient PC skills (MS Windows & Microsoft Office 365 -Outlook, Excel,SharePoint, etc.)

Requiredskills to have for the success of this role

·       Minimum TechnicalDegree or equivalent experience

·       Strongelectronics background and computer skills required

·        2-5 Years of field service experience isdesired

·       Ability to workboth individually and in an established team setting

·       You have strongcustomer service and communication skills

·       Ability to traveland provide service in assigned geography; willingness to participate in anon-call rotation after training and certification

·       Valid driver'slicense, ability to drive independently day and night, and good driving recordrequired

·       PhysicalRequirements: Lifting 50lbs (floor to above waist/head), walking,ladder/stepstool climbing, bending, twisting, sitting work, squatting work,standing work, high-reach, fine grasping manipulation, good vision, and abilityto work alone.

At Siemens Healthineers, we valuethose who dedicate their energy and passion to a greater cause. Our people makeus unique as an employer in the med-tech industry. What unites and motivatesour global team is the inspiration of our common purpose:  To innovate for healthcare, building on ourremarkable legacy of pioneering ideas that translate into even betterhealthcare products and services. We recognize that taking ownership of ourwork allows both us and the company to grow. We offer you a flexible anddynamic environment and the space to move beyond your comfort zone to grow bothpersonally and professionally.

If you wish to find out more about SiemensHealthineers before applying, please visit:  https://usa.healthcare.siemens.com/about. As an equal-opportunity employer, we arehappy to consider applications from individuals with disabilities.

Please beware of potentially fraudulent jobpostings or suspicious recruiting activity by persons that are currently posingas Siemens Healthineers recruiters/employees. These scammers may attempt tocollect your confidential personal or financial information. If you areconcerned that an offer of employment with Siemens Healthineers might be a scamor that the recruiter is not legitimate, please verify by searching for theposting on the Siemens Healthineers Career Site.