Collections Analyst

Job description

Position Overview

Siemens Industry, Inc. (SII) is searching for a Collection Analyst to drive accounts receivable (AR) performance and cash flow.

Collection position is a role in our Collection group within the Opportunity to Cash (O2C) credit, collections, and accounts receivable (AR) team. You will collaborate with all functions within the Collection Department, work closely with the Cash Application/AR team, Credit group, and SII Divisions on collection topics. Primary responsibilities include collect on assigned portfolio, support and potentially lead Business Unit AR reviews as needed, work with collection team on continuing training as it relates to collection and new collection tools. Perform other related assigned tasks and duties necessary to support the O2C services and Siemens businesses. A successful candidate will take ownership of their portfolio, collaboratively resolve issues with the customers and business unit, apply proven collection fundamentals, be open to new or innovative ways, and adapt to a dynamically changing portfolio to achieve results.

Responsibilities

·  Collection calls and/or correspondence in a fast-paced goal-oriented collections department.
·  Provides customer service efforts regarding collection issues, process customer refunds, customer account reconciliation, resolves customer discrepancies, and understand root cause of disputes.
·  Supports Collection manager in various reporting & account payment analysis.
·  Work closely with O2C Credit Team to establish and maintain customer’s credit limit.
·  Accountable for reducing delinquency for assigned collection portfolio by analyzing customer’s payment behavior enforcing on-time payments.
·  Enlist the efforts of sales and senior management when necessary to accelerate the collection process.
·  Communication & follow up effectively with sales dept regarding customer accounts on a timely basis.
·  Establishes and maintains effective and cooperative working relationships with internal & external customers.

Required Knowledge/Skills/Education

·  6+ years high volume corporate Collections experience.
·  BS/BA Degree, in related discipline. Will consider equivalent combination of education and collection experience.
·  Knowledge of Billing and Collections procedures
·  Strong TEAM skills
·  Strong attention to detail
·  Goal oriented with diligent follow-up
·  Experience with SAP a plus
·  Commitment to excellent customer service
·  Excellent written and verbal communication
·  Interpersonal skills for relationship building and influencing
·  Ability to prioritize and handle multiple responsibilities
Qualified Applicants must be legally authorized for employment in the United States. Qualified Applicants will not require employer sponsored work authorization now or in the future for employment in the United States.

Organization: Global Business Services

Company: Siemens Corporation

Experience Level: Mid-level Professional

Job Type: Full-time

Equal Employment Opportunity Statement
Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

EEO is the Law
Applicants and employees are protected under Federal law from discrimination. To learn more, Click here .

Pay Transparency Non-Discrimination Provision
Siemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here .

California Privacy Notice
California residents have the right to receive additional notices about their personal information. To learn more, click here .