Who we are
Build a brighter future while learning and growing with a Siemens company at the intersection of technology, community and sustainability. Our global team of innovators is always looking to create meaningful solutions to some of the toughest challenges facing our world. Find out how far your passion can take you.
About the job
The Client Success team ensures our 13,000+ global clients are delighted with their solutions and services, realizing value and achieving desired business outcomes.
As a Client Success Intern, you will own career-building projects to drive value to our clients. Ideal candidates have strong interest in learning the software industry, the ability to thrive in a dynamic organization, and a passion for excellent client services.
Interns will start in late May 2024 and are approved to stay until August 31, 2024.
What you’ll be doing
You will be reaching out to clients to perform exit survey follow-up conversations, host focus groups to collect lagging and leading indicator client sentiment data, and analyze data collected during these exercises to incorporate into our revamped Voice of the Customer program.
The pay rate for this position is $20/hr. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications, and premium geographic location.
All qualified applicants must be legally authorized for employment in the US. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the US.
What you need to have:
- Undergraduate student with at least one year completed towards a Bachelor's degree
- Currently enrolled in a bachelor’s degree program in Marketing, Communications, or General Studies/Liberal Arts
- Customer service or customer relations experience
- Curiosity for metrics and data-driven decisions
- Passion for learning new concepts
- Effective verbal and written communication skills
- Strong organizational, time management ability
- Desire to thrive in fast-paced professional environment
- Experience using Microsoft Office Suite
The Brightly culture
We’re guided by a vision of community that serves the ambitions and wellbeing of all people, and our professional communities are no exception. We model that ideal every day by being supportive, collaborative partners to one another, conscientiously making space for our colleagues to grow and thrive. Our passionate team is driven to create a future where smarter infrastructure protects the environments that shape and connect us all. That brighter future starts with us.
#brightly
Equal Employment Opportunity Statement
Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.
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Pay Transparency Non-Discrimination Provision
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