Claims Analyst, Treaty
Chicago, USA Accounting / Management control
Job description
A Senior Claims Analyst will have assigned accounts and manage claims emanating from those accounts. He/she will communicate regularly with internal staff (i.e., claim experts, management, accounting, underwriters, etc.) and externally with brokers and clients. The Senior Claims Analyst may also be involved in projects/initiatives commensurate with his/her interests and abilities as it relates to claim and/or claims operations. Limited travel may be required.
· The candidate should have at least 10 to 15 years of combined insurance/reinsurance property and casualty claim handling experience; varying levels of expertise and experience will be considered.
· Competency with claim handling systems,
· Proven ability to act as part of a team yet dependable enough to operate independently when required.
· Microsoft Office suite and basic office management systems and procedures required.
· Flexibility and adaptability required to manage work volume.
· Good verbal and written communication skills.
· Excellent time management skills and ability to multi-task and set priorities.
· Familiarity with claims emanating from standard lines of business (i.e., auto, general liability, property, workers compensation, etc.); experience in dealing with other types of claim's a plus (i.e., credit & surety, professional liability, etc.).
· College degree
· Post-graduate degree and/or industry certification/designation a plus
Oversee and manage a portfolio of claims related to reinsurance P&C accounts which entails:
· Previewing all incoming mail on assigned accounts to determine financial impact.
· Review contract language and claim supporting documentation to confirm coverage under the treaty.
· Creating, closing and/or following up on all claims assigned, both manually and electronically.
· Collaborating and assisting in the account management of assigned accounts, often with other internal department representatives.
· Transacting on assigned claims within his/her authority.
· Recognizing and referring all claims which require further review by others within the claim department.
· Anticipating client needs and expectations and delivering superior customer service.
· Working effectively with others within the claim department, particularly with other claim experts and analysts, to ensure prompt turnaround and response to clients.
· Leading and/or participating in projects as required.