Senior Claims Analyst

Job description

A Senior Claims Analyst will have assigned accounts and manage claims emanating from those accounts. He/she will communicate regularly with internal staff (i.e., claim experts, management, accounting, underwriters, etc.) and externally with brokers and clients.  The Senior Claims Analyst may also be involved in projects/initiatives commensurate with his/her interests and abilities as it relates to claim and/or claims operations. Limited travel may be required.    

·  The candidate should have at least 10 to 15 years of combined insurance/reinsurance property and casualty claim handling experience; varying levels of expertise and experience will be considered. 
·    Competency with claim handling systems, 
·  Proven ability to act as part of a team yet dependable enough to operate independently when required.
·  Microsoft Office suite and basic office management systems and procedures required.  
·  Flexibility and adaptability required to manage work volume.
·  Good verbal and written communication skills.
·  Excellent time management skills and ability to multi-task and set priorities. 
·  Familiarity with claims emanating from standard lines of business (i.e., auto, general liability, property, workers compensation, etc.); experience in dealing with other types of claim's a plus (i.e., credit & surety, professional liability, etc.). 
·  College degree 
·  Post-graduate degree and/or industry certification/designation a plus

Oversee and manage a portfolio of claims related to reinsurance P&C accounts which entails:

·  Previewing all incoming mail on assigned accounts to determine financial impact.
·  Review contract language and claim supporting documentation to confirm coverage under the treaty.  
·  Creating, closing and/or following up on all claims assigned, both manually and electronically.
·  Collaborating and assisting in the account management of assigned accounts, often with other internal department representatives.
·  Transacting on assigned claims within his/her authority.
·  Recognizing and referring all claims which require further review by others within the claim department.
·  Anticipating client needs and expectations and delivering superior customer service.
·  Working effectively with others within the claim department, particularly with other claim experts and analysts, to ensure prompt turnaround and response to clients.
·  Leading and/or participating in projects as required.