Content Producer Apprentice

Job description

Content Producer

·  Location: Reading
·  50% Remote working and occasional travel expected (may be international)
·  Job type: Apprentice

About the job

Apprentice Training:

Fully funded training will be provided via the JGA Group enrolling on a 15 month Content Creator Level 3 Apprenticeship programme . 20% of time is spent in training which is delivered through seminars, coaching from a digital community professional as well as virtual classroom and online resources.

Our Team:

The team: Omnichannel Campaigns Centre of Excellence (OCoE)

This is a Global Cross Functional team with members are currently based in Poland, Italy, UK, Germany, Canada, and Vietnam.

What does the team do?

At Sanofi, the Marketing and Customer Engagement teams in each of 40+ countries use “Campaign Management” software to send communications by various “channels” like email, WhatsApp, and SMS. For example, we could send emails to a list of doctors to promote a product or give them information to help them in their job. This is called an email campaign. Another example would be sending email invitations to a webinar followed by SMS reminders and a survey follow-up for attendees after the event.

The OCoE is dedicated to helping each country adopt the software so that they can run efficient marketing campaigns to their Health Care Professionals (HCPs).

The Campaign Management software we use is Salesforce Marketing Cloud (SFMC). It is a sophisticated tool connected to many other systems.

To allow the Marketing and Customer Engagement teams in the countries to operate the software, they need:

·  Awareness of the solutions available
·  Training and detailed instruction on how to use SFMC and associated software
·  An understanding of concepts around digital marketing like
·  data management
·  deliverability
·  assessment of value
·  reporting and analysis of outcome data
·  The ability to interact with the Centre of Excellence and run the various processes needed for campaign execution, support, and platform evolution

Main responsibilities:

The fundamental responsibility in the role is to gather reference material (e.g. a user manual) from application developers/owners and prepare and publish it for use by the marketing teams. Then to engage with the teams to get feedback on the effectiveness of the materials.

·  Preparing new content for the Salesforce Marketing Cloud implementation for communication via
·  Our Intranet
·  Viva Engage
·  Meetings and webinars
·  Internal Online forums
·  Online manuals
·  Maintaining information resources relating to
·  Channels
·  Capabilities
·  How to create Campaigns
·  Preparing Top Campaigns
·  Trainings and Best practices
·  Upcoming changes
·  Support all the other reoccurring communication functional/process related topics e.g. tracking NPS quarterly, support process, deployment of new features etc.

About you

·  Experience : Some basic experience in one or more of: communications, digital marketing, technical writing, journalism, content management, creative, broadcasting, media management, essay writing
·  Soft skills : Writing, Communication and Collaboration
·  Technical skills : Ideally (but not essential) collaboration platforms like MS Teams, Zoom, Miro, content management and social media system(s) like SharePoint, Yammer
·  Education : Proof of a minimum of A Level BCC worth 104 UCAS points  or BTEC National Diploma DMM worth 112 UCAS points  or Access to HE qualifications with 9 Distinctions and 36 Merits  or Equivalent Level 3 qualifications worth 112 UCAS points. Hold 5 GCSEs A-C including Maths and English, or equivalent (reformed GCSEs grade 4 or above). 
·  Personal Characteristics: Questioning, logical, empathic
·  Languages : English first language

Pursue progress . Discover extraordinary .

Visas for those who do not already have the right to work in the UK will be considered on a case by case basis according to business needs and resources.

Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.

At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.

Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com !

At Sanofi diversity and inclusion is foundational to how we operate and embedded in our Core Values. We recognize to truly tap into the richness diversity brings we must lead with inclusion and have a workplace where those differences can thrive and be leveraged to empower the lives of our colleagues, patients and customers. We respect and celebrate the diversity of our people, their backgrounds and experiences and provide equal opportunity for all.