TransformD - Head of Quality & Regulatory Communications

Job description

·  Job facts

Who We Are

Roche Diagnostics is home to more than 37,000 people across 50+ countries working to develop solutions and services that advance human health.

The Quality & Regulatory organisation partners with key internal and external stakeholders to ensure we meet worldwide quality compliance and regulatory submission requirements to allow for the timely delivery of safe, effective, and high-quality products and services to customers and patients.

Each one of us within Roche Diagnostics Communications is responsible for our company's success. With our communications expertise we will drive conversations and share our powerful story with employees, customers, patients, thought leaders and other key audiences. We help to build a culture that employees and customers are proud to be a part of, and in turn, have an impact on healthcare. We work with our colleagues to help shape and protect the company's reputation through strategic, proactive communications that engage, inform and inspire our colleagues and collaborators.

Role Purpose

As the Head of Communications, Diagnostics Quality & Regulatory you will be responsible for driving communications to help deliver on the Quality & Regulatory business priorities, and help to engage, inspire, and influence internal and external stakeholders.

You build a strong communications network because you understand the crucial role that Communications plays when translating key business priorities into communication strategies and outcomes that shape and protect the reputation and positioning of our company. An important element is to reach key stakeholders through proactive, integrated, audience-focused and impact-oriented communication.

To deliver on this, you rely on effective teamwork and collaboration with the broader Communications community, and will lead a small team of Communicators, and work across the network to pull in expertise to achieve business objectives. You seize the unique opportunity to transform the way we work in Diagnostics Communications and contribute to the shared leadership responsibility of creating excellence in communications at Roche.

To the Quality & Regulatory leadership team, you are not only a trusted strategic partner but also an integral member of the business. You embrace an agile mindset and are energised by change. You coach for fostering VACC leadership (visionary, architect, catalyst and coach) and advise on relevant communication approaches. You want to be a key player in transforming Diagnostics and develop new leadership skills in a fast-paced, rapidly changing industry/environment.

You role model the We@RocheDiagnostics dimensions and foster these in the rest of the organisation. You are willing to let go of command and control and deliberately push decisions to the lowest level, empowering teams to come up with innovative solutions.

You are convinced that skills and capabilities are as important as mindsets, behaviors and culture and you work to deliberately create an environment of curiosity and psychological safety for people to engage in that journey together with you.

Responsibilities

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Provide direction and leadership to the Diagnostics Quality & Regulatory Communications team to plan and deliver integrated communications strategies, narratives and campaigns that engage and align stakeholders - in particular regulatory bodies and government agencies.

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Play a key role in supporting the Diagnostics Communications transformation: leverage synergies across the organisation to maximise resource utilisation and eliminate duplications, develop a shared purpose by aligning on key areas of focus, and ensure a collaborative way-of-working between individuals and/or teams.

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Translate the business and Group Communications vision and strategy into relevant projects and initiatives supported by careful planning and concrete measurements.

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Align Communications strategy, goals, and objectives to overall business priorities; provide counsel on high-value, and impactful external and employee communications.

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Leading the Quality & Regulatory narrative: In partnership with the Quality & Regulatory leadership team, build and execute against a strategic communications plan that helps deliver on functional priorities and maximises impact.

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Effectively position Quality & Regulatory as an integral and critical part of the business and demonstrate the value for patients, healthcare systems and society in alignment with divisional-level messaging and campaigns.

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Establish and maintain end-to-end integrated communication planning including measurement against objectives.

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Maintain broad-based knowledge of the organisation and its operations; use knowledge of business and communications insights, metrics, expertise, and decision principles to effectively diagnose topics with a wide range of complexity.

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Stay abreast of internal and external developments, industry trends, as these pertain to Roche Diagnostics, transformation and ‘new ways of working' priorities.

Leadership

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Build a motivated, empowered and networked team that challenges the status quo, explores new ways of doing things and radically simplifies.

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Drive change with proven ability to influence business leaders and Communications professionals to achieve desired outcomes.

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Leadership responsibility to deliver an integrated Diagnostics Quality & Regulatory Communications strategy that supports the broader Diagnostics Communications strategy and aligns with Group Communications goals.

Who we are

At Roche, 98,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we've become one of the world's leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity.

Roche is an equal opportunity employer and strictly prohibits unlawful discrimination based upon an individual's race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, mental/physical disability, medical condition, marital status, veteran status, or any other characteristic protected by law.

Desired profile

Who You Are

To be successful in this role we believe you need expertise, passion and drive to shape internal and external Communications across large and diverse parts of our business areas and/or business areas in previous companies as well as a passion for and role-modeling leading in ambiguity, with proven ability to lead with a creative mindset, very high self-awareness and for acting as a coach and mentor for other leaders and professionals.

On top of this, you demonstrate an enterprise mindset and system thinking, ability to work effectively across multiple business areas and global teams in a fast-paced VUCA environment.

You can influence with courageous authenticity and build trust with individuals at all levels within the organisation and show excellent situational assessment and objective evaluation skills, with an ability to comprehend and translate complex topics into manageable pieces, to then position the topics with strong communication and group facilitation capabilities.

You are able to use technology and data to generate insights as a foundation for diagnosis, recommendations and decisions and have significant experience in strategic communications, comfortable working in a matrixed and multicultural environment.

What else do you have in your toolbox :

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10+ years of experience in communications and Public/Government Affairs, with a focus on business partnering, preferably gained in the pharmaceutical, biotech, device, diagnostics or related industry, or PR agency experience supporting healthcare/medical device clients.

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3+ years of people management experience is strongly preferred. Ability to manage indirectly: can ensure outcomes through indirect leadership.

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International or global work experience.

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Demonstrable abilities to develop and manage global communications strategies, plans, activities and teams.

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Outstanding strategic agility: thorough grasp of the healthcare/diagnostics industry and regularly applies such to create robust and innovative strategies.

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Outstanding consulting skills: active listening skills, ability to extract and quickly process key information, summarise key needs or interests of internal customers, and provide targeted and appropriate coaching, insights and recommendations

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Excellent influencing and negotiation skills: consistently optimises results through skillful collaboration with others and driving excellence through influence without authority

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Outstanding interpersonal and partnering skills: proven track record of building strong and sustainable relationships with internal and external partners/stakeholders and experience working effectively in a networked, matrix environment.

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Track record of presenting to and coaching senior company executives/audiences and contributing to influencing their decision-making.

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Self-motivation: able to thrive in a non-hierarchical, self-organising environment, where teams form around projects and initiatives.

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Fluency in English (verbal and written)

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Minimum Bachelor's degree in Journalism, Communications, Public Relations, Public Affairs, Government Affairs or related field, or equivalent combination of education and work-related experience, required.

Location

This position can be based in either Basel, Rotkreuz, Tucson, Indianapolis or Pleasanton.

At the Company's discretion, an exception to the location requirement could be made under extraordinary circumstances.

Roche is strongly committed to a diverse and inclusive workplace. We strive to build teams that represent a range of backgrounds, perspectives, and skills. Embracing diversity enables us to create a great place to work and to innovate for patients.

Are you ready to apply? We are looking for someone who thinks beyond the job offered - someone who knows that this position can be a rare springboard to many other opportunities at Roche. When applying for this position, already project yourself in the future. Think about what could come next and how we would like to build your future.

Roche is an equal opportunity employer.
Communications, Communications > Communication Business Partnering

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