Sr. Training Manager, CMG Training and Development

Job description

  Job facts

The general purpose of this role is to manage, develop, and lead the training teams to achieve training objectives and maintain alignment and coordination with all stakeholders externally and internally. The role is also required to work closely with the Commercial, Medical Affairs and Government Affairs (CMG) T&D Leadership team and key stakeholders in the assigned CMG teams to ensure identification of training needs and delivery of training programs and initiatives to meet the identified needs.

This Training Manager role is responsible for leading a training team of 4 trainers to design, develop and execute training for three large brands. These brands are primary focused in the Respiratory therapeutic space with a focus on allergic asthma and rare disease. An additional training focus will be with a large anti viral sales team. This manager will have the opportunity to partner with brand marketing and sales leaders to design meaningful and relevant training for large sales teams.

Key Accountabilities:

·  Responsible for hiring, managing and leading training teams in assigned functional areas through: content development, strategy alignment with internal stakeholders, and understanding current and future business needs.
·  Provides people management and guidance to team members in training teams. Ensure team members meet stated training objectives and maintain alignment and coordination with all stakeholders through 1:1 coaching support, consistent feedback and team meetings. Responsible for performance management and development of team.
·  Oversee the execution and implementation of assigned team's work to ensure timely and best quality outputs. Similarly, manages the work outputs of external vendors and partners to ensure work is delivered on-time, within-budget, and is delivered to the quality expectations set forth by Genentech.
·  Collaborate with internal stakeholders to understand training needs and negotiate on re-development or re-design of appropriate training content, and act as a subject matter expert in partnership with internal stakeholders.
·  Lead training sessions for assigned functional areas based on team size and needs of stakeholders. Sponsors departmental (T&D) initiatives.
·  Complete and ensure their team completes all compliance training requirements. Reinforces with team the importance of adhering to compliance policies. Proactively raises questions and seeks advice as needed.
·  Be proactive in recognizing and recommending training needs for the functional areas they support, and have the latitude to adjust training programs to meet business needs without additional oversight.
·  Provide a clear vision of long-term direction and must demonstrate strategic thinking. Involved in higher-level stakeholder management and interactions to help design and implement effective trainings.
·  Demonstrate a high level of leadership, experience, and influence above what is expected at the manager level. This includes consistent on-boarding of new team members and consistent, explicit mentorship of other CT&D employees.

A successful candidate will demonstrate the following competencies critical to this role:

Decision Making

·  Thinks through problems clearly and logically
·  Gathers information necessary to make decisions
·  Makes decisions even when all information is not known

Feedback & Coaching

·  Offers and solicits feedback
·  Provides guidance and coaching
·  Creates opportunities for development

Inspiring & Influencing

·  Understands the formal and informal structure of the organization
·  Navigates organizational politics and culture
·  Structures arguments or points by appealing to logic and emotions of audience

Teamwork and Collaboration

·  Cooperates and supports colleagues to be successful
·  Provides and solicits input and information
·  Establishes and leverages relationships

Technical and Business Expertise

·  Is acknowledged as an expert in the organization and acts as an advisor to those within and outside of CT&D
·  Understands the challenges faced by Genentech and creates programs to address the same

Qualifications & Experience:

·  Bachelor's Degree required
·  MBA or other related graduate-level degree a plus
·  Average of 5 or more years work experience required,
·  A minimum of 2 years industry experience in the pharmaceutical, biotech, or other related industry; previous management experience is preferred
·  People management experience is preferred (ideally experience managing others in a training and development function)
·  Training, Managed Care or Access Solutions experience a plus
·  Field Experience as CS or FRM a plus
·  Business travel, by air or car, is required for regular internal and external business meeting

·  Who we are

At Roche, 94,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we've become one of the world's leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity.

Roche is an equal opportunity employer and strictly prohibits unlawful discrimination based upon an individual's race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, mental/physical disability, medical condition, marital status, veteran status, or any other characteristic protected by law.