Offers “Roche”

Expires soon Roche

(Sr) Applications Specialist

  • Internship
  • Shanghai, CHINA
  • IT development

Job description



·  Job facts

You will be responsible for:

·  Applications Support
·  Conducting operator training for end users after installation of instruments. Feedback to the sales team on the tests' usage of each new training instrument, to follow up the channel filling with sales team.
·  Solving application / product problems promptly and completely and could provide a more comprehensive solution to the customer based on technology.
·  Conducting product technical training for Sales / Engineers/distributors. Maintaining/updating products information promptly.
·  Supporting Sales to achieve reagent sales target and product pre-sales bidding and new project promotion
·  Visiting Customer regularly, extend Roche value, consummating extended projects.
·  Coordinating instrument installation with Service Engineer and Sales
·  Working closely with Sales team and Service team to ensure customer satisfaction
·  Coordinating customer evaluation of products. Assisting customers in the interpretation of test results
·  Assisting in yearly budgeting exercise and preparing monthly report
·  Sum up and summarizing the working experience and sharing it with other applications
·  Helping and supporting applications in team to command product knowledge and solving technical problems
·  Other projects or tasks assigned by line manager
·  Conducting business in full compliance including but not limited to Roche Secure, Roche Behavior in Business, Roche Competition Law Interactive Dialogues, Roche Safety, Security Health and Environmental Protection

You should have:

·  At least Bachelor Degree in Clinical Diagnostics or Appropriate Science or Medical discipline
·  2 to 5 years of experience in hospital diagnostics laboratory and / or similar experience in the industry
·  Presentation skill
·  Analytic skill
·  Training skill
·  Personal Computer knowledge

Health Conditions

·  According to the "Quality Management Regulations for Medical Device Management" and the "Regulations on Quality Management of Pharmaceutical Products", health checks should be conducted at least once a year; if you have infectious diseases or other diseases that may contaminate medical devices or drugs shall not be engaged in related work.

罗氏是一家提供均等机会的雇主。
Customer Support、 Customer Support > Technical & Application Support

·  Who we are

在罗氏,来自100个国家的98,000名员工不断推动着健康医疗行业的进步。我们一同工作,使罗氏成为了世界领先的以研发为基础的健康医疗集团。我们的成功源于创新、求知和多元化,也源于我们把相互间的差异作为一种优势。为了革新医疗健康领域,罗氏设定了远大的计划,坚持学习和发展,并不断寻找与之志同道合的伙伴。

罗氏提供平等的职业发展机会。

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