Knowledge Management Analyst - German speaking

Job description

·  Job facts

We are looking for you to join Roche and our Services & Solutions Center in Budapest .

Roche is a stable and innovative biotechnological company offering exceptional career paths and great benefits for fresh graduates and outstanding professionals. This is the reason why we are continuously expanding, looking for new talents and supporting remote working during these unusual times. Your health and safety is of paramount importance to us, therefore weare conducting web-based interviews and our onboarding process is also running in a virtual setup.

What we do:

The People Support Solutions (PSS) organization brings its purpose to life by providing our colleagues worldwide with integrated HR solutions tailored to their needs. We are a team that works very closely together to ensure good employee relations, anticipate our customers' future needs, and proactively develop solutions.

Your day to day responsibilities are:

As a Knowledge Management, Content and Channels Analyst - German speaking you support the Roche HR knowledge management (KM) processes at regional and local level.

Main focus areas include:

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Delivering and managing content management in line with Roche HR Support Solutions KM strategy

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Managing and executing local records management framework

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Being a single point of contact for regional Content Owners for creating/updating/archiving content in KM solution

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Educating RSS agents

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Information & knowledge sharing with the operations teams about new functionalities, processes and guidelines

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Representing RSS in the KM community

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Contributing to KM strategy definition, process and solutions design activities, including testing and change management

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Supporting the embedding of the new ways of working, actively participating in the development and implementation of continuous improvement initiatives

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Implementing processes and initiatives to ensure continuous improvement as well as service enhancement

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​ Behaving as role model to team members, showing positive and flexible attitude

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Developing and managing key stakeholder relationships in a proactive and customer outcomes focused way

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Building relationships with HR colleagues within the PSS organization as well as with customers to ensure ongoing service delivery effectiveness.

What can you bring to our team: ​

We are looking for someone who is self motivated, really passionate about his or her job and understands that providing a high-quality service is crucial for the organization. As an ideal team member you are open-minded, dedicated to make a difference and open to constant development. Furthermore, you have:

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Strong customer centricity, end-to-end accountability,problem-solvingskills, growth & agile mindset in ambiguous situations

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Multi-cultural acceptance, ability to work in a fast-paced and changing environment

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2-3+ years of related experience in the field of Knowledge and content management

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Strong expertise in Knowledge and Content management and related IT solutions

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Fluent in written and spoken English and German.

In exchange we provide you with:

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Development opportunities : free language courses, a wide range of training & learning opportunities, long-term career opportunities, lateral and vertical career moves, exciting projects & assignments, etc.

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Excellent benefits : flexibility (home office days after your probation period), competitive salary and cafeteria package, Private Medical Services, Employee Assistance Program, All You Can Move Sportpass, coaching / mentoring opportunity, buddy program, team buildings, Themed Holiday party, people-focused company culture, annual bonus in March, etc.

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We offer you a great and strategic opportunity in a truly international work environment with high-profile colleagues and excellent in-house learning and networking opportunities, plus the opportunity to make your mark at Roche. We will make sure your daily work will make an impact and you will be able to learn a lot along the way.​

Roche is an equal opportunity employer.
Human Resources, Human Resources > HR Operations & Services

·  Who we are

The Hungarian Shared Service Centre provides financial, procurement and HR services to support the European and Global Roche subsidiaries and offers exceptional career path for fresh graduates and outstanding professionals.

Roche is an equal opportunity employer.