Digital Specialist
Sarajevo, BOSNIA AND HERZEGOVINA Marketing
Job description
The Position
Roche is a company with a 125-year history and our ongoing success is based on our strong focus on delivering meaningful value for our customers and society, and we will need to evolve our offering and approach in order to do so. Health care is changing exponentially due to radical innovation in technology, increased openness to change, increasing patient empowerment, multiple sources of medical information, and pressure on public spending.
At Roche, we believe it’s critical to deliver medical solutions now – even as we develop innovations for the future. We are passionate about transforming patients’ lives and we are fearless in both decision and action. And we believe that good business means a better world.
That is why we come to work each day. We commit ourselves to scientific rigor, unassailable ethics, and access to medical innovations for all. We do this today to build a better tomorrow.
Are you:
Passionate in co-creating digital content that can improve engagement with our company customers and stakeholders?
Skilled at designing, developing and producing visuals that will catch others attention and enable transmission of key messages?
Able to collaborate with multiple teams to implement omnichannel company strategies?
Tech-savvy who is able to adapt and learn fast to work with various tools, platforms and applications leveraging the quality of company’s presence.
If so, we invite you to apply for the position of Digital Specialist at Roche Bosnia and Herzegovina.
Key Responsibilities
As a digital primary point of contact who will support internal teams in creating meaningful customer engagement via different online platforms you will be responsible for:
Implementing Omnichannel strategies, activities and initiatives to optimize Customer experience, increase effectiveness of Digital interactions and improve Customer satisfaction.
Collaborating with internal teams to co-create, adapt and align high-quality modular content with a specific channel.
Gathering and translating ideas into Digital activities to maximize existing Customer interaction initiatives and develop new ones.
Developing and implementing Email Campaigns in Salesforce Marketing Cloud (OCE Digital).
Managing company's online platforms - web sites and social media channels (Facebook, LinkedIn, Instagram) including production, design, and regular maintenance.
Working in various tools, platforms and applications to leverage the quality of company’s presence that aligns with company’s strategy.
Who You Are
A University Degree preferably in Graphic design, Marketing.
Proven working 3 year experience in Digital marketing.
Experience in managing email and social media campaigns.
Creative and passionate to create targeted digital campaigns that engage, inform and motivate.
Native Bosnian or Croatian or Serbian and proficiency in spoken and written English.
Able to learn quickly and adapt to new tools, technologies and business needs.
Good understanding and ability to leverage agile ways of working is desirable.
Able to learn and unlearn quickly, take risks, and experiment.
Good communication skills (verbal and written).
Ready to be a true team player.
Is this the right position for you? If you answered YES to the requirements, we encourage you to apply and join us in making a difference in healthcare.
Who we are
At Roche, more than 100,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we’ve become one of the world’s leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity.
Roche is an Equal Opportunity Employer.