Seasonal Boutique Assistant
Greenhithe (Kent)
Job description
Founded nearly twenty years ago in the UK, Watchfinder & Co has earned its reputation as the preowned expert in buying, servicing, selling and part-exchanging preowned luxury watches.
Watchfinder’s success to date has been down to the skills, hard work and determination of the brilliant and diverse group of people we have hired across the globe. The year 2023, Watchfinder continues to be the pioneer in the luxury pre-owned watch world.
An exciting opportunity has become available for a driven and passionate individual to join our successful Bicester Village Boutique.
How will you make an impact?
Watchfinder are looking for a Seasonal Boutique Assistant to join the team in our Bluewater Boutique on a 3-month FTC, to support the sales team and the overall operations of the Boutique during our peak period.
Joining us as a Seasonal Boutique Assistant is a great opportunity, whether it’s your first job and you’re looking to gain some valuable experience, or you have experience with retail and you’re looking for a new challenge.
If you have an interest in watches and are looking to expand your knowledge, this is an amazing chance to work with over 50 different watch brands and be a part of a passionate sales team.
We are looking for someone who is adaptable to each individual customer and their needs and always conducts themselves in a professional manner.
You will be required to work 40 hours per week over 5 days, including weekends.
How will you experience success with us?
Supporting the sales team with general administration and operation tasks in the Boutique
· Assisting customers by dealing with their queries in store and via incoming phone calls to the Boutique.
· Opportunity to assist with visual merchandising, helping to display watches on the shop floor
· Scheduling customer appointments & overseeing the booking-in process on behalf of the purchasing team including PO creation
· Completing serial number, box & paper checks using strong attention to detail
· Ensuring all stock is stored correctly in line with the Safe Scan process, as part of the end of day procedure
· Working with our in-store Stock & Dispatch Assistant to send out watches to other Watchfinder locations & direct to customers, in addition to general stock control
Technical Skills:
· Strong administration skills and competent using computer systems.
· Strong interpersonal and communication skills.
· Client-centric approach – provide excellent customer service by offering guidance and assistance as needed.
Personal Skills:
· The ability to work in a fast-paced environment where you are expected to work efficiently under tight time constraints.
· High levels of attention to detail to always ensure accuracy, with the ability to multi-task & prioritise your own workload.
· Methodical and process driven in mindset and approach.
· Collaborative approach to work with a positive ‘can-do’ attitude.
· Intellectual curiosity and passion for continuous learning.
Interview Process
Our aim is to provide you a transparent interview process from the moment you apply for the role. It’s important for us that you get to know us to ensure the role aligns to your future career objectives.
We provide all candidates with open-door access to key people across the business so they can discuss opportunities, get a feel for our culture, and better understand how they can make an impact and be part of Watchfinder’s exciting trajectory.
Recognising we are all different, if you need us to adapt the process, please get in touch via recruitment@Watchfinder.co.uk .
Intro Call with HRBP: An introductory call with the Retail HRBP to learn more about your skills and experience in more detail.
1st Stage: Interview with a member of the Management Team at Bluewater to learn more about your skills, experience, and motivation for the role at Watchfinder. If successful after this stage, you will be offered the role.
Why work for Watchfinder?
Firstly, what makes Watchfinder a great place to work is the people! Whether that be within your immediate team or across other areas of the business, there really is a family feel across the whole company.
We’ve had numerous success stories throughout the business of our staff furthering and developing their careers, proving to be integral contributors to the company.
If the world of watches intrigues you, apply now and join us on this new and exciting journey at our Bluewater boutique!