Van Cleef & Arpels Field Coach

Job description

WHO ARE WE?

A High Jewelry Maison with a strong heritage who promotes exceptional know-how in an enchanting and creative environment!

Our Maison is looking for talented individuals who contribute to developing and transmitting their expertise with care and no compromise. 

At Van Cleef & Arpels you will be surrounded by passionate experts and will contribute to many new projects which allows our Maison to regularly reinvent itself.

 

Do you match with the profile?

·  Do you have broad experience as a field coach, a trainer or a relevant role in luxury field?
·  Are you familiar with role playing activities & giving acknowledgement and constructive feedback?
·  Do you have excellent interpersonal skills, as well as a reliable, independent, and positive attitude?
·  Are you a team player?
·  Are you a good communicator?

If yes, we’d love to view your profile!

 

What are we expecting from you?

VCA Trainer’s mission is to pursue excellent client experience at Van Cleef & Arpels by ensuring our key selling ceremony, Le Ballet Précieux, by providing coaching, feedback, and support in developing sales associates’ selling skills and cultivating service mindset

·  You will conduct field coaching in boutiques on sales associates’ selling skills & service mindset.
·  You will monitor the client barometer to assess both BTQs and sales associates’ selling skills & service mindset and provide qualitative feedback with Retail Managers and Boutique Mangers in terms of the area of strength and improvements based on observation and analysis.
·  You will follow up Maison’s key training courses for boutique staff by the level of knowledge & occasion.

 

More than a job…it’s an experience!

If you are interested in joining the influential growth of the Maison with care, no compromise, and the drive to succeed then do not hesitate to enter the creative universe of Van Cleef & Arpels. By joining the Maison, you will be part of a nurturing team focused on delivering excellence and development

 

The recruitment process:

·  Send your application online
·  If your profile matches our search, you will be contacted by the HR team for an interview.
·  You will meet with the HRBP, Training Sr. Manager, Regional Retail Director, and VCA Japan President.

 

If you are interested to know more about this position, pls feel free to contact our HRBP Saeko Sumida.