Retail Client Experience Intern, SEAO (Aug 2025 - Jan 2026)

Job description

The Maison

Founded in 1755, Vacheron Constantin is the world’s oldest Manufacture in continuous operation in the prestigious realm of Fine Watchmaking. Vacheron Constantin is a Maison for connoisseurs, profoundly attached to human values and enriched by expertise passed on across generations of master watchmakers and artisans.

 

The Mission

This newly-established rotational internship program will provide the successful candidate with a 360° view of Vacheron Constantin’s Southeast Asia & Oceania business, with a focus on operations at our Boutiques and our Regional Office in Singapore.

During this 6- to 12-month assignment, your mission will be to lead projects with the goal of delivering One Of Not Many experiences to our clients.

The role will report directly into the Southeast Asia Commercial Director.

 

Key Responsibilities

Boutique Experience (70% of time) :

·  Act as an Ambassador for the Maison, ensuring the integrity of its image with clients and within the local retail community
·  Assist boutique team with preparation of client appointments and in-boutique activations
·  Support Boutique Managers in leading actions aimed at driving up High Value sales; for example, exploring partnerships and collaborations to enhance exclusive product launches and exclusive events

 

Regional Office Experience (20% of time) :

·  Perform a comprehensive study to propose a plan to drive Top Client strategy in the region, focusing on both client acquisition and client retention
·  Lead initiatives to elevate service standards across boutiques (ex: Grooming, Etiquette)
·  Collate and share insights to benchmark our client experience versus competitors

 

Others/Off-Site (10% of time) :

Support execution of large-scale Maison events, which may require travel throughout the region

 

What We Are Looking For

·  Strong presentation, excellent interpersonal and communication skills
·  People-oriented, thrives in a team environment
·  Proactive and results-driven, ability to work autonomously, "can do" attitude
·  Flexibility to work retail hours and travel within the region