PTC Information System & Communication Intern

Job description

A position of Information System & Communication Intern (100%/) in the Regulatory Team (RT) of the Group Product & Trade Compliance Department (GPTC). 

As a function-head department, GPTC provides regulatory intelligence, risk assessment, as well as project management and compliance solutions to Richemont Group internal stakeholders (e.g. Maisons, Regions, Group Functions). The department spearheads a functional network of more than 40 Product & Trade Compliance professionals across Group entities. It helps secure compliance across our supply chains & entities on multiple Product & Trade compliance topics, such as Sanctions, Customs Regulations, FTAs, Due Diligence on Materials Sourcing, Product Compliance, on a worldwide scope. The RT Information System & Communication intern role will support and enhance the information systems that underpin the Regulatory Team Operations (Regulatory Intelligence, Publication, Content & Rules management, Consulting services). 

 

HOW WILL YOU MAKE AN IMPACT?  

You will join a growing department of motivated “intrapreneurs” willing to push excellence in their service-level. 

During your internship you will support the GPTC Regulatory Team on various tasks: 

· 
Product Ownership on our SharePoint Based Regulatory Intelligence Tracker: Enhancements, onboarding of users, support to users, trouble shooting, key-user initiatives (e.g. best practice sharing). 

· 
User Experience: Study an IA RT PTC Chatbot plug-in project to ease regulatory consulting services, enhance our SharePoint-based site for better access to our regulatory content and publications. 

· 
Asset & Data Infrastructure: Challenge and enhance knowledge base architecture with consistent updates and ease of access for stakeholders. 

· 
Data Intelligence: Exploit and leverage the data generated during RT Operations (e.g. consulting services) to enhance the service level and efficiency of the team. 

· 
Social Media Management: Support RT on communications on Viva Engage, enhance the current process, think about efficiency and standardization measures. 

· 
RT Monthly Headlines: Draft synthetic monthly regulatory headlines for senior Management. 

HOW WILL YOU EXPERIENCE SUCCESS WITH US? 

· 
Experience with SharePoint administration and development. 

· 
Experience with data analysis and visualization tools (e.g., Power BI). 

· 
Familiarity with social media management platforms (e.g., Viva Engage) is a plus. 

· 
Experience with chatbot development or natural language processing is an advantage. 

· 
Excellent communication and interpersonal skills. 

· 
A high level of accuracy & attention to detail. 

· 
Strong analytical and problem-solving skills. 

· 
Strong creativity and design skills.  

· 
Self-starter that requires minimal direction. Works well in autonomy.  

QUALIFICATIONS  

· 
About to finish or recently graduated from a Master's degree program (preferably obtained from a Swiss/EU, or US/CA University) in Information Systems Management, Digital Communication and Media/Marketing, Business Information Technology, Digital Transformation. 

· 
Understanding of database concepts and architecture. 

· 
Coursework or experience in marketing principles and user behavior. 

· 
Familiarity with content creation and management strategies. 

· 
Knowledge of data analysis techniques and user experience (UX) principles. 

· 
Understanding of information architecture and usability testing. 

· 
Experience with UX design tools and methodologies is a plus 

· 
Excellent oral and written communications skills in French and in English. 

WHAT MAKES OUR GROUP DIFFERENT? 

Our true power does not lie in our similarities but in the rich diversity of our arts, cultures, and human skills, as well as our specific ability to foster untapped potential.  

- We value freedom, collegiality, loyalty, and solidarity. 
- We foster empathy, curiosity, courage, humility, and integrity. 
- We care for the world we live in.