Boutique Client Experience Coordinator - Part Time (UAE Nationals)

Job description

* Due to Nationalization requirements, this role is only open for UAE Nationals holding a family book* - Role is open for both Dubai and Abu Dhabi

 

HOW WILL YOU MAKE AN IMPACT?

Are you passionate about luxury retail and creating exceptional client experiences? Do you have a genuine interest in representing the Cartier brand and contributing to a welcoming and efficient boutique environment?

As a Boutique Ambassador, you will be the first point of contact for clients, setting the tone for their visit and ensuring a smooth and enjoyable experience.

 

WHAT WILL BE YOUR MISSION?

Your mission is to embody the spirit of Cartier by providing a warm and professional welcome to all clients, managing the flow of the boutique, and assisting with various operational tasks. You will be instrumental in creating a positive and memorable first impression for every visitor.

Among various responsibilities, your main missions are to act as a welcoming ambassador, manage client waiting times effectively, ensure smooth client flow and orientation within the boutique, and support boutique operations to maintain an impeccable environment.

·  Client Experience & Welcoming: Uphold the Cartier image by providing a consistently excellent and professional welcome to all clients.
·  Waiting Time & Data Management: Efficiently manage client waiting times, utilize the BOA application, and accurately register client data.
·  Client Flow & Orientation: Ensure a smooth client flow by answering questions, assessing needs, and directing clients to the appropriate department.
·  Boutique Operations & Assistance: Maintain the boutique's impeccable condition, adhere to all policies, and assist with operational tasks as needed.

 

HOW WILL YOU EXPERIENCE SUCCESS WITH US?

·  Experience: Minimum 1 year in a client-facing role (luxury retail preferred).
·  Core Skills: Strong communication, flexibility, team spirit, initiative, and client orientation.
·  Personal Attributes: Passion for exceptional client experiences, dedication to Cartier's legacy, ability to manage stress and confidentiality, adaptability, and strong organizational skills.
·  Technical Skills: Excellent computer skills (Word, Excel, Outlook, PowerPoint).
·  Language Skills: Fluent in English and French (mandatory); additional languages are a plus.

 

WHAT DO WE OFFER

At Cartier, we are proud to employ talents from diverse backgrounds, experiences, and identities. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence. We continue to work towards creating a workforce that represents the diversity of our clients and our communities.

 

WHO WE ARE?

As a place where singularity thrives together, we value the uniqueness of our people, and we see the results of what we do because we are on the journey together. We recognize the richness diversity brings and we embrace a workplace where those differences can be leveraged.

We offer exciting opportunities to gain experience professionally and personally in a supportive environment which in turn inspires the Cartier creations that become icons in the world of luxury.

We respect and celebrate the diversity of our people, their backgrounds and experiences and provide equal opportunity for all. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence. We continue to work towards creating a workforce that represents the diversity of our clients and our communities.

Quite simply, Cartier is a place like no other. Welcome to our Maison!

 

YOUR JOURNEY WITH US

If your application is selected, we will give you an introductory call to explain further steps and discuss the opportunity. If things go well on both ends, you will have a chance to meet the Hiring Manager and the HR Manager.

Take your next step with Cartier, we look forward to hearing from you!