International E-Commerce Manager (Web Analytics & Business Intelligence) (m/f/d)

Job description

Guided by the pioneering spirit since 1906, Montblanc revolutionized the culture of writing with breakthrough innovations.
Today, the Maison continues to push boundaries and evolve the expression of fine craftsmanship across each of its product categories: the pinnacle of luxury writing instruments, timepieces, leather goods, accessories, fragrances and eyewear.  
With every innovation, Montblanc offers new functionalities and groundbreaking designs imbued with the Maison’s heritage of sophistication and crafted to the highest standards through the skills of its artisans in each of its manufactures whether Hamburg, Germany for its writing instruments, the Swiss Jura in Le Locle and Villeret for its timepieces or Florence, Italy for its leather goods.  Reflecting its ongoing mission to create fine lifetime companions born from the most pioneering ideas, the iconic Montblanc Emblem has become the ultimate seal of performance, innovation, quality and expression of style. 
​With its origins deeply rooted in the culture of handwriting, Montblanc continues to assert its cultural commitment around the world with the creation of wide-ranging initiatives to promote arts and culture in many forms, while honouring the modern day patrons who support the advancement of the arts.

We are seeking a highly inquisitive individual who owns and manages Web Analytics & Business Intelligence at HQs International E-Commerce team in Hamburg, Germany.

With an hands-on attitude to transform data into insights and actionable opportunities, the E-Commerce Manager (Web Analytics & Business Intelligence) will support the commercial success of Montblanc’s global E-Commerce within a dynamic environment in which decisions are driven by data.

He or she will work within the interdisciplinary International E-Commerce team and collaborate with stakeholders across the company and in the local markets in order to support the business on its path to growth.

 

Main Tasks:

·  Define and develop reporting frameworks for measuring, benchmarking, and analyzing E-Commerce data across the customer journey
·  Ensure thorough comprehension of business goals and strategies, identifying commercial opportunities through data insights (e.g. traffic acquisition, merchandising, feature design)
·  Define data integration across a range of analytics tools and databases
·  Manage web analytics tagging efforts to ensure accurate data capture
·  Maintain a close working relationship with E-Commerce Product Owners and stakeholders in Montblanc’s international markets
·  Contribute to the definition and ongoing evaluation of data and analytics roadmaps and KPI, as a key stakeholder
·  Manage agencies, third-party providers and business partners to optimize performance and delivery (with focus also on technical SEO)
·  Act as data evangelist for our business, being a subject matter expert on industry trends, advancements, and best practices

 

Requirements:

·  Minimum 2-4 years of experience in digital analytics, data management, or business intelligence, in a direct-to-consumer digital business (e.g. Fashion, Beauty, FMCG, Lifestyle, Travel E-Commerce)
·  Focus in generating data insights and defining commercial recommendations liaising with internal stakeholders (ability to present ideas rather than figures from data)
·  Well-versed in interpreting business objectives and synthesizing relevant data, with keen attention to visual data representation and storytelling,
·  Deep knowledge of web analytics tools such as Google Analytics and hands-on experience with data visualization tools such as Tableau
·  Thorough understanding of tag management solutions, data management and SQL querying
·  Working knowledge of technical SEO is a plus
·  Working knowledge of SAP R/3 and BOA is a plus
·  A great team player who can collaborate with cross-functional and multi-cultural stakeholders, internally and externally
·  An organized “doer” with exceptional multitasking skills; take initiative to make things happen
·  Able to thrive in a fast paced environment
·  Proficient knowledge of English
·  Willingness to occasional travel

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