International Dispatch Assistant

Job description

As an International Dispatch Assistant, you will become an integral part of the business, working within a key department you will be responsible for managing all deliveries from our HQ to our International stores. You will also support the International stores in regards to the movement of locally purchased watches moving back to HQ for service/repair.

Ensuring the efficient yet considered dispatch of watches to our customers and other locations, it is critical that you handle our products with care whilst sending them out in a timely manner.

Working as part of a fun and dynamic team you will have a variety of different tasks which include liaising with our colleagues at our international stores and providing an outstanding level of service to them.

 

How will you make an impact?

 

·  Responsible for managing all deliveries from our HQ to our International stores, including the careful handling of goods, administration and paperwork
·  Ensure the status of all watches dispatched are kept up to date on our internal management systems
·  Checking off and processing inbound deliveries to our HQ from the International stores
·  Communicate with our International stores via email and phone in relation to the status of their order’s and confirming details and informing them of delivery lead times
·  Be integral into the final quality controls process, checking that all watches are in a presentable condition for dispatching
·  Liaise with the wider sales team to keep them up to date with due dates, delays etc.
·  Use your attention to detail by identifying any potential problems/delays in the product being dispatched.

 

How will you experience success with us

 

·  Excellent organisation skills with the ability to prioritise your own workload
·  Strong time management skills, working to tight and demanding deadlines
·  First class customer service skills, experience in dealing with customers over the phone and via email
·  Excellent attention to detail and proven ability to follow defined processes accurately
·  The ability to problem solve, think on your feet and come up with solutions
·  Proven experience in working as part of a team

 

How do we keep you smiling?  

 

·  We are a great team at HQ; you will work alongside some of the most passionate people about Watches and technology and marketing.
·  We have a generous benefits scheme, including discounts and healthcare packages .
·  The chance to join aboard a business that is taking strides to introduce our product globally.
·  Sociable, friendly team! 

 

Your journey with us

 

Our aim is to provide you a transparent interview process from the moment you apply for the role. It’s important for us that you get to know us to ensure the role aligns to your future career objectives.

We provide all candidates with open-door access to key people across the business so they can discuss opportunities, get a feel for our culture, and better understand how they can make an impact and be part of Watchfinder’s exciting trajectory. 

 

Interview Process

 

Intro Call with Talent Team:  An introductory call with our in-house talent team to learn more about your skills and experience in more detail.

1st Stage:  MS Teams Interview with our Logistics Manager and HR Business Partner

2nd Stage:  Face to Face meeting with our Logistics Manager

 

Why work for Watchfinder?

 

Firstly, what makes Watchfinder a great place to work is the people! Whether that be within your immediate team or across other areas of the business, there really is a friendly and open atmosphere across the whole organisation. To learn more about life at Watchfinder, apply now!