Digital Assistant
Seoul, SOUTH KOREA
Job description
Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories. Each Maison proudly embodies a tradition of style, quality and craftsmanship and Richemont strives to preserve the heritage and identity specific to each of them. At the same time, we are committed to innovating and designing new products in line with the values of our Houses, through a process of permanent creativity.
The Digital Assistant plays role in supporting the execution of Richemont Group's digital strategy and contributing to the efficient operation of various digital platforms and projects.
The Digital Assistant supports digital data management and CRC(Client Relations Centre) operations, assisting in the execution of ongoing digital and retail efficiency initiatives.
This role reports directly to the Digital / CRC Assistant Manager and focuses on hands-on operational support.
KEY RESPONSIBILITIES
1. Digital Data Support
• Collect, organize, and maintain overall digital and retail-related data
• Prepare digital reports and analysis material
2. CRC Projects / Operations Support
• Support CRC data management and operational updates
• Provide execution support on CRC documentation
• Support between Korean and English translation on internal and external
documentations
3. Digital / Retail Efficiency
• Find opportunities for new e-commerce/ AI/ tactics, technologies, site-
conversion functionality and improved user experience.
• Support between Korean and English translation on internal and external
documentations.
• Monitor industry trends and competitor activities and recommend action
to ensure we build and maintain a leadership position in eCommerce/
Digital
• Support Digital operation related tasks.
PROFILE
• Bachelor's degree
• 1+ year of relevant experience in eCommerce/Digital/Data
• Expertise or strong interest in data analyzing with numbers
• Positive attitude, team player, open-minded, flexible
• Business proficiency in verbal and written English skills
• Computer proficiency at MS Word/Powerpoint/Excel
• Ability to think strategically and execute tactically.
#Richemont #WeCraftTheFuture