CRM Intern (8 months)
Stage SWITZERLAND Marketing
Job description
CRM Intern (8 months)
« Always do better than necessary » is not only our founder’s motto; it is also the mindset that drives us every day to do what has never been done before!
Have you ever thought about becoming a member of the Piaget Family?
If you are:
· A strong communicator
· A Client Centric and Retail-driven champion
· A team player
Then you must be the right talent to join us as CRM Intern!
Part of the Global Retail Department at HQ you will be in charge of assisting the team on various projects related to client engagement and performance. You will have the opportunity to work with the different members of the team, with our markets and with some of the HQ departments.
You will make an impact by:
· Consolidating monthly CRM KPI’s for diverse presentations and meetings
· Conducting ad hoc client data analysis to identify business insights and opportunities
· Developing and updating training materials (user guides, live training/demo, coaching session)
· Coordinating ad hoc projects related to retention, customer journey and new clienteling tools
· Updating marketing campaign activation calendars and project roadmap
· Coordinating ad-hoc projects with HQ departments and markets (retail, digital tools, gifting, best practices…)
· Handling best practices: gather markets feedback, consolidate results, identify and share best practices
· Helping with the organization of monthly meetings with markets
· Developing and facilitating communication with the CRM community
The exceptional skills we are looking for:
· You are currently attending or have just finished a Business Master’s Degree or equivalent
· You are a critical thinker who loves to evaluate information, make informed decisions, and develop innovative solutions
· You have a minimum of two previous experiences in retail, either in a boutique or a head office
· You have previous experience in creating engaging presentations
· You have previous experiences in collaborating with cross-functional teams, communicating effectively with stakeholders, presenting results, and driving implementation
· You have previous experience with KPI dashboards and reporting tools such as Google Looker
· Knowledge of Salesforce Service would be a plus
· You have strong presentation skills and proven proficiency in MS PowerPoint
· You are experienced with analyzing and visualizing large volumes of data in MS Excel
· You have excellent verbal and written communication skills in English; any other language would be a plus
· You are autonomous and have very strong attention to details
· You are proactive, ambitious, and not afraid of growing with challenges
Still wondering why you should apply?
· Your daily activities will be interesting, challenging and diverse
· You will be able to see and feel the impact of your actions
· You will be part of a unique event in a lifetime for our Maison
· No day will be like another!
The Piaget sense of daring, shared joy and freedom, means that we will always strive to go further! If you want to become a part of it do not hesitate to apply!