Boutique Administrator Montblanc Monterrey

Job description

The Admin ensures the efficient management of all merchandise-related operations within the boutique. This role is pivotal in overseeing the receipt, control, and dispatch of product, maintaining accurate inventory levels, and supporting after-sales service processes. By upholding the highest standards of operational excellence.

 

KEY RESPONSIBILITIES

 

Inventory Management:

 

·  Receive and verify incoming merchandise against delivery documents, ensuring accuracy in quantities and quality.
·  Organize and maintain the back of house and sales floor inventory, ensuring products are stored securely and are easily accessible.
·  Conduct regular stock counts (weekly/monthly) and reconcile discrepancies promptly.
·  Monitor stock levels and coordinate with the Boutique Manager if any item is needed to be replenished
·  Manage inter-boutique transfers and returns to the central warehouse

 

Product Handling:

 

·  Label and tag products accurately, adhering to brand guidelines.

 

After-Sales Service (SAV):

·  Receive and log items returned for after-sales service.
·  Coordinate with the service center for repairs and maintenance, monitoring the progress and updating clients accordingly.
·  Manage the inventory of SAV items, ensuring proper storage and documentation.
·  Facilitate the return of repairs to clients, ensuring quality checks.

Operational Support:

·  Maintain an organized and efficient back of house.
·  Order and manage sales packaging,  stock materials and boutique supplies, ensuring availability for daily operations.
·  Assist in the preparation and execution of boutique inventories cycle count and full count.
·  Support the Boutique Manager in updating operational procedures according to audit process.

 

We are waiting for you!