Assistant Boutique Manager - Vegas (Bellagio)

Job description

WHO ARE WE?

A high jewelry Maison who promotes exceptional know-hows in an enchanting creative, poetic and culture background environment!
Our Maison is looking for men and women with multiple talents to contribute to developing and transmitting their expertise with care and no compromise.
By joining us, you will be surrounded by experts with a passion and will contribute to various different projects allowing our Maison to regularly reinvent itself.

MAIN PURPOSE:

The Assistant Manager is responsible for the overall management and enhancement of the Boutique, with the main objectives of developing sales, growing the sales teams and reaching a sustainable high quality of service.  As a boutique manager, one must be a true leader in the boutique, sharing VCA values with the teams and acting as a true Ambassador of the Maison.

 

KEY RESPONSIBILITIES:

·  Assist boutique Director in supporting and guiding the team in all aspect of operations including policy & procedures and corp. directives
·  Represent Van Cleef & Arpels as an ambassador networking within the community
·  Help the team achieve performance goals through feedback, coaching, closing, and maintaining proper floor coverage by optimal scheduling
·  Liaise with corp. on stock-level, CRM initiatives, and Operations 
·  Provide excellent customer service and help team nurture and elevate boutique experiences to support growth of sales
·  Perfect knowledge of back-office operations is required in order to assist/replace the administrator of the boutique as needed.

 

 

QUALIFICATIONS:

·  Bachelor’s Degree preferred
·  Luxury sales experience preferred
·  Ability to elevate client experiences and nurturing of client relationships required
·  Prior supervisory role required
·  Ability to motivate team and quickly solve sales related issues
·  Ability to provide solutions to clients’ needs
·  Strong selling/closing skills
·  Strong computer skills – Excel and Word proficient
·  Ability to travel
·  Strong networking abilities with high profile events
·  Foreign language ability applicable to the market preferred
·  Excellent communications and problem solving skills
·  Strong interpersonal skills