Cash Office - Retail Assistant - Weekend, 8 Hours
Manchester (Greater Manchester) Sales
Job description
Job Description
Role: Cash Office Operative
Purpose of role: To contribute to the profitability of the store through efficient and accurate control of cash handling operations and the completion of all relevant administration, in line with company policies and procedure
Reports to: Store Manager
Key Responsibilities:
Cash Handling – Daily and weekly procedures
Cash up tills daily to determine that counted cash balances against the close cash book report (generated overnight)
Note any till discrepancies and inform the Store Manager if these can not be reconciled
Prepare till floats for the following day’s trading when cashing up
Prepare initial lodgements (banking) whilst cashing up the tills
Conduct Safe checks to account for all monies entering or leaving the cash office taking into account petty cash debits, unopened Securicor bags, prepared banking lodgements, loose notes and change, change issued and any change received from Securicor
Balance tills by confirming the amounts that have actually been processed. Note any cash shorts and over’s
Run trial safe balances to compare the cash taken with sales using the trial safe total, closed cash book report and sales figures
Carry out lifts with designated security and Management to ensure compliance with Company operating procedures
Organise change for tills as and when required ensuring that this is recorded in the change order book and on the system
Carry out regular spot checks on each till per day
Ensure petty cash issued is within operating guidelines, is recorded and signed for and placed onto the system
Check cash bags are all accounted for at the end of the day’s trading using the designated check form
Monitor and order change from Securicor as and when required to ensure efficient running of the till registers at all times
Ensure weekly sheet is completed accurately each Sunday
Ensure that Payroll documentation is dispatched to Reading HO and the Weekly Sheet, lodgement slips, Securicor receipts and petty cash debit slips are sent to Dublin on Monday morning
Security
Comply with company procedures on staff searches
Adhere strictly to Company procedures with regard to the security of cash
Restrict entry to the Cash office to designated personnel at all times
Securicor guards’ identity to be checked against identification listing and cash office access denied
Hand over only sealed and checked lodgements and secure receipts
Adhere to Company policy with respect to lost credit cards and valuables attending to this on a weekly basis
Follow appropriate company policies regarding customer or staff theft
Comply with company procedures on staff searches
Reporting & Auditing
Compile all reports so that sales figures can be analysed, including:
- Voids and refunds – cross reference paper records with computer held data
- Daily Register report - report for each register, listing any cash overs and shorts using the balance cash box report
- Refund report – add up all the refund slips and complete the refund report
- Lift report – showing what cash lifts have been carried out from each till
- Weekly sheet – ensure this is completed accurately each Sunday
Electronic Journal (BT Expedite / Anker Register system) - ensure knowledge of how to access the Electronic Journal to check staff movements and itemised accounts of sales.
Keep a record of all Lost Property in accordance with company procedures
Environment, Health & Safety (EHS)
Be alert to any potential hazards within your work are
Be aware of fire and emergency evacuation procedures
Follow company procedures for staff and customer accidents
Have knowledge of how to deal with bomb threats and any hoax callers
Performance Matrix Analytical & Problem Solving Skills Breaks things down logically into smaller parts to identify the basic requirements, makes comparisons and weigh up options Checks that data is accurate Identifies patterns, trends and missing information and applies past experience to identify potential benefits or problems Planning & Organisation Works in an organised manner, manages workload efficiently so that required tasks are done at the right time and with accuracy Manages own time effectively, understands and prioritises which tasks need to be done first in line with team objectives and avoids wasting time Quality Focus Pays attention to detail and ensures own work is error free. Seeks to improve the quality of own output Regularly reviews own work to ensure it is to the standards which are required for the role Responds positively to feedback about their attention to quality Team Work Recognises a colleague under pressure and offers support Asks for help when needed Supports the decisions and work of colleagues and admits failure or mistakes openly without apportioning blame elsewhere.
Works with other team members to achieve Primark’s organisational objectives Communication & Influence Communicates regularly and confidently in an appropriate format and style Written and spoken work contributions are clear and concise
Skills/Knowledge/Experience:
2 years store-based retail experience
2 years experience in managing cash procedures
Qualified to GCSE level (or equivalent) in Mathematics & English
Each store has unique challenges, your Area and Store Managers will describe local specific requirements.
Req ID
28169BR
Function
Retail
Location
Manchester
Additional Information
Are you a retail lover with a passion for customer service? We’re looking for enthusiastic individuals with the right attitude to join our store as a Retail Assistant. Whether it’s a part time role, full time or weekend our Retail Assistant team are the core of our business and play a vital role in the success of our stores. You will assist the operational team in delivering world class customer service within a fast paced environment. We offer great promotion opportunities if you decide you want a career with us, we pride ourselves in developing our employees within our business. Even if management is not for you, we offer great training to help you further your skills! As a Retail Assistant, there are 6 main things that you need to succeed in our business:
1. A hunger to deliver exceptional Customer Service
2. Positive attitude
3. Flexibility and determination
4. Willingness to learn
5. An eye for fashion and trends
6. A committed team player
In return, we’ll offer you flexible working patterns and train you on product knowledge, visual merchandising and most importantly offer you a GREAT place to work. Are you ready for the journey of your life? What are you waiting for?
Go on.. apply now!
Full Time / Part Time
Week End
Part Time Hours
4 hours Saturday and 4 hours Sunday
Country
United Kingdom
Employee Status
Permanent
Job Profile
Retail Assistant