Regional Implementation Specialist
HONG KONG
Job description
You will be part of our regional International Supply Chain team, enabling our customers to optimize their supply chains through our order management + sea transportation management solutions.
Your Role
Your primary objective is to successfully transition new or re-engineered, high-profile opportunities into scalable + profitable business using the global customer implementation methodology (GCIM).Your Responsibilities
• To conduct kick-off meetings + capture the agreed scope of work in the Project Charter.• To lead the project team to ensure timely completion of the project deliverables + provide weekly progress reports.
• To document + validate critical financial requirements + information.
• To validate the as-is vs. to-be solution design + obtain solution design sign-off.
• To supervise the technical + operational implementation, then obtain sign-off.
• To ensure the creation, validation, sign-off + distribution of all documentation required to execute the business.
• To develop training materials + ensure training is delivered as well as obtaining vendor onboarding sign-off.
• To provide operational + technical production supervision during hyper care documenting/sharing lessons learned.
Your Skills and Experiences
- Your strong project management skills + knowledge of ISC solutions, along with your communication skills + relationships will be the key to your success.
- You will be successful in this role because of your knowledge across our operations, products + services; because you possess the key attributes we are looking for.