Operations Manager (VAS)- West Singapore

Job description

Operations Manager (VAS)- West Singapore

Singapore

Working Location

10 Pioneer Crescent Singapore 628566 (Company transport provided from various locations in Singapore)

Your tasks and responsibilities

Job Summary:

To manage VAS (Value Added Services) operational team to deliver cost effective operations whilst achieving the expected KPI performance. To be the primary interface with the customer and to constantly strive to improve what we do from both a cost and service perspective.

Job Descriptions:

• Daily management of the VAS operations (hands on approach)
• Data driven approach to operational planning and resource utilization, conducting labour planning and productivity monitoring to ensure maximized use of redresser.
• Productivity management and tracking.
• Drive to improve VAS operational performance (service and cost) and review VAS processes to ensure robustness.
• Conduct analysis of errors made in VAS operations and identify root causes.
• Liaise with clients and redressing vendors for ad hoc job to be carried out.
• Procurement of VAS packaging materials on behalf clients.
• Validate monthly billing statement from redressing vendors.
• Prepare VAS billing statement for Finance Dept to invoice client.

Your skills and experience

·  Min 3-5 years of people management experiences, both virtually and directly and demonstrated good leadership skills
·  Preferably with experience in managing the VAS operations.
·  Experience in working with Pharma & Healthcare &/or Retail account/s in a 3PL environement will be an advantage.
·  Possessed strong communication and interpersonal skills to work effectively internally and externally

Good reasons to join

Our global logistics network, cutting-edge IT systems, in-house expertise and excellent customer service is proof of our dedication to be the market leader. These attributes have placed us at the forefront of our industry, and positioned us to continue increasing the scope of our customer solutions and services.

Kuehne + Nagel gives employees the opportunity to learn and develop; to grow and perform to their fullest potential within a global work environment. We offer performance driven remuneration and total rewards and benefits.

Kuehne + Nagel Singapore is also the proud recipient of HR Asia's Best Companies to Work For in Asia in 2015.

Contact

Human Resources Department (Susan Yang)
Kuehne + Nagel (Singapore) Pte Ltd
10 Pioneer Crescent Singapore 628566


With over 74,000 employees at some 1,200 locations in over 100 countries, the Kuehne + Nagel Group is one of the world's leading logistics companies. Its strong market position lies in the seafreight, airfreight, contract logistics and overland businesses, with a clear focus on high value-added segments such as IT-based integrated logistics solutions.

Learn more >>

kncareers.com

Reference Number: req29687

Desired profile

Operations Manager (VAS)- West Singapore

Singapore

Working Location

10 Pioneer Crescent Singapore 628566 (Company transport provided from various locations in Singapore)

Your tasks and responsibilities

Job Summary:

To manage VAS (Value Added Services) operational team to deliver cost effective operations whilst achieving the expected KPI performance. To be the primary interface with the customer and to constantly strive to improve what we do from both a cost and service perspective.

Job Descriptions:

• Daily management of the VAS operations (hands on approach)
• Data driven approach to operational planning and resource utilization, conducting labour planning and productivity monitoring to ensure maximized use of redresser.
• Productivity management and tracking.
• Drive to improve VAS operational performance (service and cost) and review VAS processes to ensure robustness.
• Conduct analysis of errors made in VAS operations and identify root causes.
• Liaise with clients and redressing vendors for ad hoc job to be carried out.
• Procurement of VAS packaging materials on behalf clients.
• Validate monthly billing statement from redressing vendors.
• Prepare VAS billing statement for Finance Dept to invoice client.



·  Min 3-5 years of people management experiences, both virtually and directly and demonstrated good leadership skills
·  Preferably with experience in managing the VAS operations.
·  Experience in working with Pharma & Healthcare &/or Retail account/s in a 3PL environement will be an advantage.
·  Possessed strong communication and interpersonal skills to work effectively internally and externally

Good reasons to join

Our global logistics network, cutting-edge IT systems, in-house expertise and excellent customer service is proof of our dedication to be the market leader. These attributes have placed us at the forefront of our industry, and positioned us to continue increasing the scope of our customer solutions and services.

Kuehne + Nagel gives employees the opportunity to learn and develop; to grow and perform to their fullest potential within a global work environment. We offer performance driven remuneration and total rewards and benefits.

Kuehne + Nagel Singapore is also the proud recipient of HR Asia's Best Companies to Work For in Asia in 2015.

Contact

Human Resources Department (Susan Yang)
Kuehne + Nagel (Singapore) Pte Ltd
10 Pioneer Crescent Singapore 628566


With over 74,000 employees at some 1,200 locations in over 100 countries, the Kuehne + Nagel Group is one of the world's leading logistics companies. Its strong market position lies in the seafreight, airfreight, contract logistics and overland businesses, with a clear focus on high value-added segments such as IT-based integrated logistics solutions.

Learn more >>

kncareers.com

Reference Number: req29687