National Key Account Manager Consumer
Shanghai, CHINA Sales
Job description
You will be part of our Sales + Marketing team, adding your consultative selling expertise + skills to the delivery of business growth.
Your Role
Your primary objective will be to develop existing or new business by coordinating all business development actions + triggering opportunities within your specified vertical for larger accounts. You will do this by working with a variety of internal + external stakeholders, ensuring compliance with our current commercial policy while focusing on the following key objectives.
Your Responsibilities
• To directly manage Key Account(s), in accordance with agreed targets, goals + company guidelines, eliciting customer needs + selling our key products + services.
• To negotiate rates with customers in alignment with the business units (BU), ensuring rate sheets are documented + maintained as needed by the BU’s.
• To ensure compliance with our sales management processes + systems, ensuring correct + timely updates in our customer relationship system (CRM)
• To monitor monthly performance against set targets ensuring that immediate actions address deviations.
• To ensure that account plan(s) are in place based on internal processes + templates which are signed off by the respective sales manager.
• To effectively hand over + transition new business into operations to ensure that customer requirements + company's commitments are met.
• To conduct regular + structured review sessions with assigned customers including; process for continuous improvement + innovation, review of customer strategy + priorities to deliver operational excellence.
Your Skills and Experiences
Your strong expertise with customer + stakeholder relationships with be the key to your success.
You have been selected for this role for your knowledge of the market, industry along with our products + services; because you possess the key attributes we are looking for.