National Key Account Manager, Automotive
Tokyo, JAPAN Sales
Job description
As a Key Account Manager at Kuehne+Nagel, we believe your plus shapes our future. Your plus is the sum of your expertise, your background and your unique set of skillsets creating growth and value to the evolving market of logistics. Join a highly successful sales team with one of the world’s leading logistics providers based in Tokyo as part of our growing, international network.
Your Role
Our Key Account Managers are strategic consultants with the ultimate responsibility to understand our customers’ needs and requirements in proposing solutions that add value and build long lasting partnerships. In this role, you will be based in Tokyo and your customers will be automotive companies.Your Responsibilities
- To negotiate contracts + manage assigned accounts in accordance with agreed targets, goals + our guidelines.
- To design dedicated solutions for assigned clients, ensuring value is created in the process.
- To ensure compliance with sales management processes, providing accurate + timely updates in the customer relationship management (CRM) + sales systems.
- To proactively monitor monthly performance against defined targets, intervening promptly in case of deviations.
- To create + maintain account plan(s) based on the key account planning process, including sign off on the overall strategy.
- To effectively hand over + transition new business to operations, ensuring customer requirements are met + commitments delivered.
- To establish sustainable partnerships with assigned customers by conducting regular business review sessions, including looking into processes for continuous improvement + innovation.
- To represent us as an industry expert + build external network relations with senior management in customer organization.
Your Skills and Experiences
- Successfully completed an academic degree, ideally with a focus on logistics
- Strong leadership skills to drive key account initiatives across geographies and to establish a strong sense of direction and identity for the team
- In-depth knowledge of the automotive sector or of similar fast-paced and dynamic industries
- High customer orientation and strong communication skills for building collaborative and trusting relationships with key influencers within the customer organization as well as within Kuehne + Nagel
- Strategic mindset in proactively developing effective, long-term solutions for our customers, incorporating latest industry trends, and delivering continuous improvement
- Willingness to nurture team engagement in building a strong global community of colleagues and customers that collaborate for mutual success