myRewards Process & Systems and Support Specialist - Kn Portal - SERBIA

Job description

If you are interested in providing excellent customer experience and working in a diverse and fast-growing environment, do not hesitate to learn more about this vacancy.

Your Role

Various task related to the support for myRewards application, maintaining grids and administrative setup of the app, testing and implementing new releases, preparing system requirements as well as monitoring and securing optimal utilization of myRewards to achieve excellent quality and efficiency

Your Responsibilities

• 1st and 2nd level systems support (myRewards).
• Preparing system requirements, organization, process and implementation.
• Communication with corporate support & development, regions and countries.
• Creation, development and communication of SOPs and working procedures.
• Administrative set up and testing of releases.
• Monitor and secure optimal utilization of myRewards to achieve excellent quality and efficiency.

Your Skills and Experiences

Minimum high school diploma
Highly organized individual who is excited to work in a high paced environment and can deal with highly confidential information.
Proficient in MS Office
Advanced knowledge of the English language
Good communication skills
IT/System oriented
Strong analytical skills and desire for problem solving and troubleshooting
Excel & Excel Mackro
Knowledge of SQL is a plus

Good Reasons to Join

Kuehne+Nagel invests in the development of your talent through Individual development plans tailored to your career goals and also motivates you to deploy your talent for delivering continuous business improvement and customer excellence. You can expect a variety of internal training and access to our internal learning platform and e-library for your personal and professional growth as well as subsidized foreign language courses. We offer you a compensation and benefits system that follows the business trends of service centers. Kuehne+Nagel supports your well-being, therefore we offer you subsidized Fitpass monthly membership, team-building events, sports activities and fresh seasonal fruit in a healthy environment. Our employees have the opportunity to experience both working from the office and from home, since we take turns with remote work. We are continuously building our local and global network and our service portfolio, creating career opportunities in different fields of work worldwide. Most importantly, we build a company culture that puts people at the center of what we do and wants to deliver progress to the society (people & planet) To find out why Kuehne + Nagel is the best place to advance your career, start a conversation with us and click apply today!

Offers “Kn Portal”

Job description

Your Role

Your Responsibilities

Your Skills and Experiences

Good Reasons to Join