Key Account Manager

Job description

Are you looking for an exciting new opportunity to show case your skills? If so, then this is the perfect chance, within the greatest global logistics company.

Your Role

To develop new national accounts – Vietnam giants, maintain and develop close, direct and personal relations with Key Account(s). Proactively identifies new opportunities for attractive value propositions to increase the share of wallet with the assigned customer(s) – CP/GA/DA. To conducts selling activities in accordance with KN’s Key Account Program guidelines.

Your Responsibilities

·  To directly manage Key Account(s), in accordance with agreed targets, goals and based on company guidelines, eliciting customer needs and selling KN offer portfolio.
·  To ensure understanding of all customer organizations and decision making processes.
·  To negotiate rates with customers in alignment with the business units (BU) and ensure rate sheets are documented and maintained as needed by the BU’s
·  To ensure compliance with the company's sales management processes and systems and ensures correct and timely updates in the customer relationship system (CRM)
·  To monitor monthly performance (incl. DSO) against set targets, and ensure that immediate actions are taken in case of deviations (incl. timely / accurate reporting).
·  To ensure that account plan(s) are in place based on the Key Account Planning Process and template, and are signed off by the respective sales manager.
·  To effectively hand over and transition new business into operations to ensure that customer requirements and KN commitments are met.
·  To conduct regular and structured review sessions with assigned customers including; process for continuous improvement and innovation, review of customer strategy and priorities as well as operational excellence delivery. 

Your Skills and Experiences

·  Bachelor's Degree or Master's Degree in International Business and/or Supply Chain
·  Leadership Experience from 2 - 5 years
·  Minimum 5 years of sales experience within the Sales industry
·  This role must have a positive attitude and a clear drive to exceed targets along with sound business sense with an eye for opportunities and development in the logistics domain. They will need sound decision making skills, a successful track record in setting priorities, shaping process, and developing solutions that creates stronger and more effective sales environment. They will be highly organized with the ability to wear multiple hats in a fast moving environment and drive performance and build differentiators.
·  Good command of written and spoken English

Good Reasons to Join

Our global logistics network, cutting-edge IT systems, in-house expertise and excellent customer service is proof of our dedication to be the market leader. These attributes have placed us at the forefront of our industry, and positioned us to continue increasing the scope of our customer solutions and services. Kuehne + Nagel gives employees the opportunity to learn and develop; to grow and perform to their fullest potential within a global work environment. We offer performance driven remuneration and total rewards and benefits.","industry":"Logistics","datePosted":"2020-10-16T00:00:00.000Z