Continuous Improvement Manager
PHILIPPINES
Job description
The Continuous Improvement Manager is part of a team responsible for creating and implementing a world-class CI program in the K+N GS Center.
Your Role
This role is an opportunity to work with 3,000+ talented and motivated colleagues on improving the offshored processes for K+N.Your Responsibilities
- Design and implement a world-class CI academy with structured training and certification in the KN Global Services.
- Create and maintain a tool-kit of relevant CI/Lean/Six Sigma tool tailored to the KN Global Services organization.
- Drive the local deployment of the CI training academy and become a local CI champion
- Build a culture of continuous improvement and create a CI mindset in all business units.
- Support teams in the practical application, help identify opportunities, and apply lean/Six Sigma tools.
- Measure and quantify the improvements, and show-case the value of local CI initiatives.
- Empower operational leaders to become Lean champions through coaching and consulting.
- Collaboration with CI counterparts across the KN Global Services organization (Costa Rica, Cebu, Belgrade, and Thessaloniki)
- Stay up-to-date with developments in CI practices
Your Skills and Experiences
- With 3-4 years experience in Quality Management | Continuous Improvement
- Lean/Six Sigma certified
- Experience building and rolling out Continuous Improvement programs
- Proven record of driving quantifiable improvements with Lean/Six Sigma
- Global Business Services / Shared Service Center experience preferred.
- Effective Communication Skills both written and verbal