Local SuperUser (Warehouse Management System)

Job description

Local SuperUser (Warehouse Management System)

Toronto

Job description

Local Super user position provides support for operations to effectively utilize KN Systems in order to service Contract Logistics customers. The Local Super user position is responsible for training, supporting, and administration of the computer systems our CL warehouse operations utilize, including but not limited to the AS400 based Ciel FW FD (WMS/TMS), Business Objects, KN Login, and PCIP (courier integration platform).

• Train and 1st level support on CIEL FW/FD related topics and attached applications (eg. PCIP, KN Login, Business Objects)
• Train and support WMS users and operations
• Participate in new customer implementations
• Maintenance of training documentation and working instructions for IS/IT.
• Participate in joint continuous improvement initiatives with operations
• System validation - ensure that processes are aligned with customer requirements. Participate in quality and compliance audits as needed.
• Monitoring of problem reporting queues (RT) Ciel FW.
• Member of Canadian based Contract logistics information systems team .
• Release management - perform testing for Ciel release installation updates to the WMS and other applications.
• Setup of Ciel user logins and profiles.
• Advise operations and customers on progress of local developments and support tickets.

Your skills and experience

Professional experience required:
• 3 - 5 years work experience in a similar position.

Knowledge required:
• Understanding of Logistics processes.
• computer system administration.
• Proven proficiency in an automated warehouse environment.

Education required:
• Post secondary education required or equivalent work experience.

Skills required:
• Advanced computer skills, detail oriented, organizational skills, problem solving skills, and communication skills.

We offer competitive compensation, a comprehensive benefits package, employee discounts, tuition reimbursement, excellent training programs and a highly dynamic global work environment.
If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.

At this time, we are considering only local candidates who are able to work without employer sponsorship. No agencies or phone calls, please. Only those candidates whose experience best meets our requirements will be contacted.

Kuehne + Nagel Ltd. is an Equal Opportunity Employer.

About Kuehne + Nagel

With over 79,000 employees at some 1,300 locations in over 100 countries, the Kuehne + Nagel Group is one of the world's leading logistics companies. Its strong market position lies in the seafreight, airfreight, contract logistics and overland businesses, with a clear focus on providing IT-based integrated logistics solutions. Further information can be found at www.kuehne-nagel.com

Learn more >>

kncareers.com

Reference Number: req35657

Desired profile

Local SuperUser (Warehouse Management System)

Toronto

Job description

Local Super user position provides support for operations to effectively utilize KN Systems in order to service Contract Logistics customers. The Local Super user position is responsible for training, supporting, and administration of the computer systems our CL warehouse operations utilize, including but not limited to the AS400 based Ciel FW FD (WMS/TMS), Business Objects, KN Login, and PCIP (courier integration platform).

• Train and 1st level support on CIEL FW/FD related topics and attached applications (eg. PCIP, KN Login, Business Objects)
• Train and support WMS users and operations
• Participate in new customer implementations
• Maintenance of training documentation and working instructions for IS/IT.
• Participate in joint continuous improvement initiatives with operations
• System validation - ensure that processes are aligned with customer requirements. Participate in quality and compliance audits as needed.
• Monitoring of problem reporting queues (RT) Ciel FW.
• Member of Canadian based Contract logistics information systems team .
• Release management - perform testing for Ciel release installation updates to the WMS and other applications.
• Setup of Ciel user logins and profiles.
• Advise operations and customers on progress of local developments and support tickets.



Professional experience required:
• 3 - 5 years work experience in a similar position.

Knowledge required:
• Understanding of Logistics processes.
• computer system administration.
• Proven proficiency in an automated warehouse environment.

Education required:
• Post secondary education required or equivalent work experience.

Skills required:
• Advanced computer skills, detail oriented, organizational skills, problem solving skills, and communication skills.

We offer competitive compensation, a comprehensive benefits package, employee discounts, tuition reimbursement, excellent training programs and a highly dynamic global work environment.
If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.

At this time, we are considering only local candidates who are able to work without employer sponsorship. No agencies or phone calls, please. Only those candidates whose experience best meets our requirements will be contacted.

Kuehne + Nagel Ltd. is an Equal Opportunity Employer.

About Kuehne + Nagel

With over 79,000 employees at some 1,300 locations in over 100 countries, the Kuehne + Nagel Group is one of the world's leading logistics companies. Its strong market position lies in the seafreight, airfreight, contract logistics and overland businesses, with a clear focus on providing IT-based integrated logistics solutions. Further information can be found at www.kuehne-nagel.com

Learn more >>

kncareers.com

Reference Number: req35657