Assistant Regional Key Account Manager (Hong Kong, Kowloon Bay)

Job description

Assistant Regional Key Account Manager (Hong Kong, Kowloon Bay)

Hong Kong

Job description

Start or continue your international career with this excellent opportunity to join the world’s leading forwarding and logistics organisation and be part of our ongoing success story.

You have to support the Key Account Operations team to drive for optimal key account management, operational and service excellence for key customers. You are required to implement the continuous improvement, oversee the data quality accuracy, provide timely responses and resolve problems escalating from local origin operations.

We are looking for highly motivated individual who is driving for excellence and willing to take up challenges to join us.

Your tasks and responsibilities

·  Drive new business/project implementation including Standard Operation Procedure (SOP) creation, system integration coordination, Electronic Data Integration (EDI)
·  Liaise with origins to establish and monitor Key Performance Indicator (KPI) for key customers
·  Follow performance review with origins for SOP compliance with customers’ requirement
·  Identify problem root cause and provide corrective action/ problem resolution
·  Drive continuous process improvement and data quality management
·  Involve in business service review meetings regularly for operational excellence
·  Work in alignment with Global Key Account/Account Owner for company business strategies

Your skills and experience

·  University graduate with experiences in the logistics/supply chain industry
·  Strong exposure in key account management and project implementation in freight forwarding firms
·  Strong analytical and problem solving skills
·  Excellent communication and presentation skills
·  Good Command of spoken and written English, Chinese and Mandarin
·  A self-starter, responsible, out-spoken and a good team player
·  Business travel within Asia Pacific is required

Good reasons to join

We offer opportunities where you can grow your expertise, shape processes and deliver innovative solutions. We are continuously growing our local and global network and our product portfolio creating career opportunities in different fields of work worldwide. We deliver high quality solutions to our customers and are proud to be a leader in the logistics industry.

Contact

Elaine Chan – Human Resources Officer
Kuehne & Nagel Limited
Tel : Personal data provided by job applicants will be used for recruitment purpose only.

About Kuehne + Nagel

With over 79,000 employees at some 1,300 locations in over 100 countries, the Kuehne + Nagel Group is one of the world’s leading logistics companies. Its strong market position lies in the seafreight, airfreight, contract logistics and overland businesses, with a clear focus on providing IT-based integrated logistics solutions. Further information can be found at www.kuehne-nagel.com

Learn more >>

kncareers.com

Reference Number: req39018

Desired profile

Assistant Regional Key Account Manager (Hong Kong, Kowloon Bay)

Hong Kong

Job description

Start or continue your international career with this excellent opportunity to join the world’s leading forwarding and logistics organisation and be part of our ongoing success story.

You have to support the Key Account Operations team to drive for optimal key account management, operational and service excellence for key customers. You are required to implement the continuous improvement, oversee the data quality accuracy, provide timely responses and resolve problems escalating from local origin operations.

We are looking for highly motivated individual who is driving for excellence and willing to take up challenges to join us.

Your tasks and responsibilities

·  Drive new business/project implementation including Standard Operation Procedure (SOP) creation, system integration coordination, Electronic Data Integration (EDI)
·  Liaise with origins to establish and monitor Key Performance Indicator (KPI) for key customers
·  Follow performance review with origins for SOP compliance with customers’ requirement
·  Identify problem root cause and provide corrective action/ problem resolution
·  Drive continuous process improvement and data quality management
·  Involve in business service review meetings regularly for operational excellence
·  Work in alignment with Global Key Account/Account Owner for company business strategies



·  University graduate with experiences in the logistics/supply chain industry
·  Strong exposure in key account management and project implementation in freight forwarding firms
·  Strong analytical and problem solving skills
·  Excellent communication and presentation skills
·  Good Command of spoken and written English, Chinese and Mandarin
·  A self-starter, responsible, out-spoken and a good team player
·  Business travel within Asia Pacific is required

Good reasons to join

We offer opportunities where you can grow your expertise, shape processes and deliver innovative solutions. We are continuously growing our local and global network and our product portfolio creating career opportunities in different fields of work worldwide. We deliver high quality solutions to our customers and are proud to be a leader in the logistics industry.

Contact

Elaine Chan – Human Resources Officer
Kuehne & Nagel Limited
Tel : Personal data provided by job applicants will be used for recruitment purpose only.

About Kuehne + Nagel

With over 79,000 employees at some 1,300 locations in over 100 countries, the Kuehne + Nagel Group is one of the world’s leading logistics companies. Its strong market position lies in the seafreight, airfreight, contract logistics and overland businesses, with a clear focus on providing IT-based integrated logistics solutions. Further information can be found at www.kuehne-nagel.com

Learn more >>

kncareers.com

Reference Number: req39018