BOTTEGA VENETA Global Retail Training Specialist

Job description

About us Inspiring individuality with innovative craft since 1966, creativity lies at the heart of Bottega Veneta. Born in Vicenza, the house is rooted in Italian culture yet maintains a global outlook. An inclusive brand with exclusive products, Bottega Veneta is as much of a feeling as it is an aesthetic.

We are looking for a Global Retail Training Specialist to join our Global Retail Training team in Milan.

How will you contribute?

Digital Platform Operational Support

·  Oversee all e-learning related activities, including resolving technical issues and bugs.
·  Update course visuals and content, ensuring brand consistency across all modules.
·  Act as the primary contact for trainers and learners globally regarding platform support.
·  Coordinate and upload translations in 10 languages.
·  Regularly update the training section of the global retail handbook.

Videos Production

·  Coordinate filming schedules and prioritize featured products
·  Serve as the liaison with Collection Merchandising, Product Development and Ateliers.
·  Create video learning contents and follow up with Trainers.

Content creation

·  Provide transversal support for both digital and physical retail training contents on product, client experience and brand storytelling.
·  Reporting & Analysis
·  Prepare comprehensive monthly reports for both e-learning and in-person training programs
·  Provide analysis of training KPIs

Internal Communication

·  Prepare and distribute a monthly training newsletter highlighting upcoming learning contents for retail teams
·  Keep Retail Training Calendar UpToDate

Who are you?

·  A minimum of 2 years of proven experience in creating training contents, with a focus on digital
·  Instructional design and adult learning techniques mastery
·  Previous experience or strong understanding of the luxury market
·  Ability to work effectively in a fast-paced environment
·  Versatile and adaptable to changing priorities
·  Hands-on approach and proactive mindset
·  Strong balance of creativity and analytical thinking
·  Super organized with excellent time management skills
·  High attention to detail and commitment to quality
·  High energy
·  Experience on the sales floor, ideally in the retail or luxury sector as a plus

Why work with us?

This is a fabulous opportunity to join the Kering adventure and to actively contribute to the development of the business by becoming part of a global Luxury Group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.

Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background. 

·  Full time
·  Europe
·  Italy