Retail Assistant - Christmas

Job description

Job Type

Customer Service

Location

Exeter

Partnership Level

10

Closing Date

20/11/2024

Vacancy Type

Temporary

Hours of Work

Full time work across seven days to include early starts, late finishes, evenings and weekends between the hours of 06:00 - 21:00.

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We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where it is possible to do so. Please discuss this further with the hiring manager during your interview.

Our Purpose

Working in Partnership for a happier world – our shared Purpose that guides us in everything we do and inspires 3 important principles; happier people, happier business, happier world. The John Lewis Partnership is a truly unique business, one that seeks to make a positive difference to the lives of everyone.

The pay rate for this role is £11:55 per hour

It’s no secret that Christmas is an exciting time at John Lewis & Partners. A magical atmosphere builds in our shops throughout the festive season. It’s our Partners dedication and commitment to helping customers find the perfect gift for their loved ones that makes it a memorable experience for all. We are looking for temporary partners to help us deliver the service we are famous for. As one of the following roles, you’ll be part of something really special, working as part of a diverse team where you are free to be yourself.

Selling Assistant: Your day will be varied, from delivering service with a smile at the till to helping customers with their online orders. You will be an ambassador for the John Lewis & Partners brand and you’ll delight in going above and beyond to exceed our customers expectations. 

You'll proactively engage with customers on the shop floor to help them find and fall in love with our beautiful products and unique services.

Stock Assistant: Your journey starts with stock arriving at the back door; we’ll rely on you to work with your team to unload the stock and ensure it’s in the right place at the right time for our customers. You’ll be responsible for ensuring the displays are well organised, beautifully presented and the information is accurate. 

Your role is much more than just stock on shelves, it’s a vital part of creating a truly inspirational customer experience in our shops. 

Cafe Assistant: You will be working in either our fast-paced customer restaurants or staff canteen, delivering the exciting John Lewis food offer with excellent service and serving our food to exceptional standards.

You’ll be involved in food production, stock management as well as selling duties, working both in the kitchen and the restaurant.

Partnership Perks

· 
Full training will be provided which includes digital learning and on the job training to ensure you feel confident and supported in your new role

Desirable experience & skills

· 
Experience in a selling or stock management role within a retail environment or in a hospitality role.

Hours of work

Full time work only across seven days to include early starts, late finishes, evenings and weekends between the hours of 06:00 - 21:00.

Full time time rotas to include alternate weekend working

Additional Information

· 
As this position is to support the busy Christmas period, candidates are required to be available throughout the whole Christmas period

· 
Please note: the majority of our Christmas roles are temporary

· 
Please advise us if you require a reasonable adjustment as part of the assessment process

· 
We occasionally close vacancies early in the event we receive a high volume of applications and therefore we recommend you apply early

Duties and Responsibilities

A warm welcome from The John Lewis Partnership. Thanks for your interest in joining us. The Partnership is a company that celebrates the uniqueness of each individual. Here, you’re not just an employee; you’re a Partner and valued for being your authentic self.

We are dedicated to the people we serve and the Partners who contribute to our success. For that is the shared purpose that drives us. By working together, in Partnership, we are creating a place with happier people, for a happier business and world. By joining us as a Retail Assistant this year you will be critical to ensuring that success.

At the John Lewis Partnership, we embrace our differences. We want you to be you. Because, well, we know you're at your best when you're free to be yourself. Being a truly inclusive employer to us means creating an environment which celebrates your contribution, regardless of age, gender, race, ethnicity, disability, sexual orientation, social background, religion or belief. It's why we've set our own aim to become the UK’s most inclusive business - for our Partners (employees) and our customers. We firmly believe that our future success lies in diversity of thought from all Partners and it's integral in our mission to build a happier world. We welcome applications from everyone interested in working for us. And, once you're a Partner, your differences will make all the difference. Find out more about D&I in the Partnership here - https://www.jlpjobs.com/about/diversityandinclusion/