Beauty Guide

Job description

Job Type

Customer Service

Location

Edinburgh

Partnership Level

9

Closing Date

01/12/2024

Vacancy Type

Permanent

Salary

£24,400.00 - £28,000.00 Annual

Salary Frequency

Annual

Hours of Work

Varied hours of full time work (36.5 hours per week) across seven days to include early starts, late finishes, evenings and weekends.

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We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where it is possible to do so. Please discuss this further with the hiring manager during your interview.

Our Purpose

Working in Partnership for a happier world – our shared Purpose that guides us in everything we do and inspires 3 important principles; happier people, happier business, happier world. The John Lewis Partnership is a truly unique business, one that seeks to make a positive difference to the lives of everyone.

Duties and Responsibilities:

As Partners - members of the Partnership - it's our responsibility to ensure our success for the future. We proactively seek out opportunities to continuously improve the way we work, taking action to ensure the Partnership is efficient and we are all as productive as possible. It's an ethos each and every Partner works by and you'll carry into your own role too.

Would you love to provide an impartial and unique experience for our John Lewis customers? This exciting and inovative role could be just what you are looking for.

You'll be responsible for providing inspirational personalised beauty advice, creating the ultimate cosmetic related "theatre" within our branches, and keeping ahead of the competition to provide market leading content to our social media followers.

Job Requirements:

This role will be pivotal in our move towards a more memorable and rewarding experiential shopping experience for our customers. You will embody customer centricity adapting your appointment to the needs of your customer and ensuing they leave the branch with an unforgettable market leading customer experience. Working as part of a team in our Beauty Society you would be facilitating appointments with customers, thinking commercially to maximize sales opportunities and hosting beauty talks to larger groups.

You'll love keeping up to date with the latest trends in make-up and skincare and thrive on 'customer likes' on our social media platforms.

As a Partner you'll enjoy our unique benefits package, including staff discount, subsidised food in Partner dining rooms, discounts in local restaurants, cinema vouchers and access to exclusive Partnership hotels. The list is endless...

Desirable experience skills and qualifications:

- Education should be at National Framework Level 4 or above (e.g. Diploma, Certificates of High Education, Foundation Degree, HND, or Bachelor Degree).
- Keen interest in beauty and style.
- Qualification that includes a significant amount of content related to beauty, skincare, and make-up artistry.
- Experience at a make-up counter would be beneficial.

Additional Information:

As a Partner you will enjoy our unique benefits package, including staff discount, subsidised food in Partner dining rooms, discounts in local restaurants, subsidised learning, access to exclusive Partnership hotels and so much more.

Please consider the following when making your application:

-This role is subject to the following pre-employment screening: 2 year reference check.
- We occasionally close vacancies early in the event we receive a high volume of applications. Therefore, we recommend you apply early.
- Ensure you have an up-to-date CV.

Duties and Responsibilities

The Beauty Guide will play a critical role in the shop providing our Customers with inspirational, impartial beauty advice and personalised service. The beauty advice service will inspire our customers with one on one appointments, demonstrations, group tutorials and events.

At the John Lewis Partnership, we embrace our differences. We want you to be you. Because, well, we know you're at your best when you're free to be yourself. Being a truly inclusive employer to us means creating an environment which celebrates your contribution, regardless of age, gender, race, ethnicity, disability, sexual orientation, social background, religion or belief. It's why we've set our own aim to become the UK’s most inclusive business - for our Partners (employees) and our customers. We firmly believe that our future success lies in diversity of thought from all Partners and it's integral in our mission to build a happier world. We welcome applications from everyone interested in working for us. And, once you're a Partner, your differences will make all the difference. Find out more about D&I in the Partnership here - https://www.jlpjobs.com/about/diversityandinclusion/