【IBM Japan】Digital Marketing Consultant / CRM Consultant

Job description

Introduction
At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.

Your Role and Responsibilities
*This position requires a business level of Japanese. Please refer to the Japanese Job Description.

By design, consulting, and technology,
Accelerate customer-driven digital transformation and the realization of the future to come.

Today, many companies are transforming on an unprecedented scale.
The convergence of the digital and real worlds requires re-invention in a variety of areas in order to survive and gain competitive advantage in the new environment.
The targets are wide-ranging, including strategy, services, channels, data, platforms, organizations, human resources, and human resources, and it is fair to say that all aspects of a company are now under pressure to change.
The starting point and core of these changes is the creation of a superior customer experience.

IBM iX is an organization that realizes digital transformation from the customer's perspective.
We are a diverse organization of consultants, designers, engineers, and architects working together on projects, and in 2017 we were recognized by Gartner as the #1 digital agency and consulting firm in the world.
We combine our extensive global business transformation consulting and experience design expertise with cutting-edge technology assets to lead the transformation of client companies seeking to deliver the best customer experience.

At IBM iX, we are looking for executives, project managers and consultants who can lead our enterprise digital transformation projects.

[Job Description]
Consulting services to support customer transformation, mainly in the area of corporate marketing, by developing transformation concepts and designing experiences for all customer contact points, transforming organizations and operations, and supporting the introduction and implementation of advanced IT, as well as proposal and sales related work for our services to companies.

[Specific job responsibilities]
Various consulting and project support services in the digital marketing domain
-Digital growth strategy planning
-Customer platform concept development
-Marketing/sales organization and business reform
-Digital marketing planning and implementation
-System construction support
-Change management support
-Implementation and Settlement Support
-Project management support, etc.

*Typical projects include the following
-Customer data integration and digital marketing platform construction support for marketing and sales in general
-Support for the establishment of new selling channels that integrate digital and real life
Support for comprehensive transformation of both digital and real-world customer contact points through collaboration with advertising companies
-Support for building a data monetization business using customer data and connected data
-Support for the integration of global web platforms for Japanese companies that have expanded globally

*The following are the job requirements for each position.
-Executive level: As a project supervisor, the candidate must be able to ensure quality, delivery, and customer relations, and contribute to sales activities and organizational expansion.
-Project manager level: As the person in charge of a project, the candidate should be able to ensure delivery quality, build trusting relationships with clients, and lead the project with smooth team management.
-Consultant level: Able to proactively present solutions to client issues in individual projects.

Required Technical and Professional Expertise
-Ability to think logically
-English communication skills (intermediate or above)
-Leadership skills
-Experience in consulting projects in the digital marketing domain

Preferred Technical and Professional Expertise
-Experience in marketing operations at a business enterprise
-Experience in digital marketing related system development projects