Wedding and Social Events Executive

Job description

About the role:
As the Event Sales and Planning Executive - Weddings & Social at the prestigious Park Hyatt Auckland, you will be responsible for selling and planning Weddings and social events at the Hotel. This is a full-time, on-site position located in the Auckland CBD. In this strategic role, you will ensure an exceptional experience and the overall satisfaction of our discerning wedding and event guests.

What you'll be doing

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Solicit and manage all weddings and social events for the Hotel, as well as other events as needed by demand

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Maintain high standards of customer service and ensure a seamless, personalized experience for all potential and confirmed clients, maintaining a highly regarded reputation for the Hotel

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Oversee and manage the accounts receivable process for all clients, ensuring timely and accurate invoicing, processing of payments, and resolution of any billing discrepancies.

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Coordinate and manage the annual Park Hyatt Auckland Wedding Showcase

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Monitor industry trends and competitor offerings

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Ensure compliance with all relevant health, safety, and licensing requirements

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Collaborate with the hotel's management team to align the wedding goals with the overall business objectives

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Prepare the annual Wedding Strategy for the year and set KPIS to achieve with the hotel

Qualifications

What we're looking for

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Experience (1+ years) in a similar wedding role, preferably within a luxury hotel or resort setting

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Proven track record of achieving targets and delivering exceptional customer service

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Excellent interpersonal and negotiation skills, with the ability to create and maintain lasting relationships with guests and vendors.

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Experience in cross-functional collaboration that supports client expectations with operational feasibility

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In-depth knowledge of wedding trends and industry best practices

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Excellent communication and problem-solving skills

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Ability to work a rotating roster to accommodate weekend weddings and events.

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Relevant qualifications in events, particularly in weddings

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Applicant must have valid working rights in New Zealand

A career with Hyatt opens a world of opportunities. We have continually been named one of the World's Best Multinational Workplaces.

Our values of Empathy, Wellbeing, Respect, Integrity, Experimentation and Inclusion are at the core of what we do. Our family atmosphere is what keeps our associates highly engaged