Stewarding Manager - Park Hyatt Jakarta

Job description

§ Supervise the duties of all stewarding department employees, facilities, operation and costs.

§ Supervise the sanitation, cleanliness, hygiene as well as the quality level of product and services.

§ Ensure Back of House areas are maintained to the highest cleanliness standards and cleaning schedule are followed and completed.

§ Direct and assist Stewards in order to make clean up more efficient.

§ Ensure water temperature, and chemical levels are appropriate for cleaning and documented.

§ Assist with Events team on plate-ups and buffet by transporting and ensuring adequate stock.

§ Assist Chefs and kitchen staff with various tasks as needed.

§ Check more specifically the proper use of chemicals and washing accessories.

§ Coordinate with the Assistant Stewarding Manager in establishing minimum and maximum operating par stocks and supplies and approve storeroom requisition.

§ Co-ordinate with the F&B Department Head and Outlet Managers to check their requirements for the day and the next day.

§ Assist in the location, movement and storage of banquet operational equipment.

§ Assist in the stock take of equipment and other items as required.

§ Work closely with the Chef, Events Service and Outlet Manager to anticipate guest needs.

§ Work with all departments to ensure items that are required for service are available when needed.

§ Take all necessary actions to reduce the loss of silverware / flatware.

§ Take all necessary actions to reduce breakage of China and Glasswares.

§ Supervises employees ability to follow loss prevention policies to prevent accidents and control costs.

§ Enforces proper cleaning routines for service ware, equipment, floors, etc.

§ Enforces proper use and cleaning of all dish room machinery.

§ Ensures all food holding and transport equipment is in working order.

§ Ensures compliance with food handling and sanitation standards.

§ Ensuring Stewarding staffs have supplies, equipment, tools, and uniforms necessary to do their jobs.

§ Prepare monthly reports on shortages in china silverware and equipment and requisition replacements as required while following budget guidelines.

§ Lead and manage the Stewarding team in all aspects of the department and ensure standards are followed.

§ Ability to work well under pressure in a fast paced environment.

§ Ensures disciplinary procedures and documentation are completed according to Standard Operating Procedures.

§ Achieves and exceeds goals including performance goals, budget goals, team goals, etc.

§ Celebrates successes by publicly recognizing the contributions of team members.

§ Encourages and builds mutual trust, respect, and cooperation among team members.

§ Serves as a role model for the stewarding teams to demonstrate Hyatt purpose and value.

§ Carry out any other reasonable task set by the Manager or hotel management.

· Implement food safety programs and procedures.

· Always practice safety in handling food.

· Performing personal and environmental hygiene in food and beverage business.

· Conducting Food Safety Training.

· Performing Personal and Environmental Hygiene in the Management of Food Business Services.

Desired profile

Qualifications :

·  Indonesian Nationality with a degree in Hospitality or Business Management
·  Has minimum 2 (Two) years experience in a similar position in 5 (five) stars International Hotel Chain
·  Previous experience in Luxury Hotel or international experience are advantages
·  Strong in leadership and business acumen
·  Excellent English communication skills, strong guest service mindset and people management & development skills