Senior Resort Host

Job description

As a Senior Front Office leader, manage and inspire the Resort Host team to deliver seamless, multilingual guest service in line with Alila’s philosophy of personalized, intuitive hospitality. Take ownership of day-to-day front office operations, ensuring a consistently high level of guest satisfaction by anticipating needs, resolving issues promptly, and creating meaningful experiences that reflect the essence of Alila and its unique destination

Desired profile

Qualifications :

·  Previous Front Office or Guest Services Experience management position
·  Excellent English language skills
·  Fluency in one or more additional languages apart from English
·  Good customer relations skills
·  Positive outgoing personality
·  Ability to lead, motivate and develop a team of individuals
·  Working knowledge of Front Office practice
·  Office administration skills