Sales Manager

Job description

Hyatt Place Bhopal, is looking for Sales Manager.

The position is accountable for proactively soliciting and handling sales opportunities.

· Ensures business is turned over properly and in a timely fashion for proper service delivery.
· Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives.
·
Achieves personal sales goals.

CANDIDATE PROFILE

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Education and Experience

2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 5 years experience in the sales and marketing or related professional area. OR

4-year bachelors degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 4 year experience in the sales and marketing or related professional area.

CORE WORK ACTIVITIES

Building Successful Relationships that Generate Sales Opportunities

Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.

· Builds and strengthens relationships with existing and new customers to enable future bookings.
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Activities include sales calls, entertainment, FAM trips, trade shows, etc

Develops relationships within community to strengthen and expand customer base for sales opportunities.

· Manages and develops relationships with key internal and external stakeholders.
· Provides accurate, complete and effective turnover to Event Management.
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Managing Sales Activities

Participates in sales calls with members of sales team to acquire new business and/or close on business.

· Executes and supports the operational aspects of business booked (eg, generating proposal, writing contract, customer correspondence).
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Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue

Identifies new business to achieve personal and location revenue goals.

· Understands the overall market - competitors strengths and weaknesses, economic trends, supply and demand etc and knows how to sell against them.
· Closes the best opportunities for the location based on market conditions and location needs.
· Gains understanding of the location s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.
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Providing Exceptional Customer Service

Supports the company s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.

· Services our customers in order to grow share of the account.
· Executes and supports the company s customer service standards.
· Provides excellent customer service consistent with the daily service basics of the company.
· Sets a positive example for guest relations.

Industry Type: Hotels & Restaurants
Department: Sales & Business Development
Employment Type: Full Time, Permanent
Role Category: Retail & B2C Sales

Education
UG: B.B.A. / B.M.S. in Management, Any Graduate