Sales Manager

Job description

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Analyzes current client base or target market for the Resort

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Devises new ways to expand the client base in assigned target markets

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Develops long term relationships with leading tour operators, travel agents, influential journalists, tourism bodies and affiliations to ensure market share and penetration, revenue generation

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Conduct site inspection tours for tour operators, travel agents or journalists. Host and entertain the clients by yourself or together with Director of Sales

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Corporates with out to organizations and businesses that might require a Resort for conferences and events to grow revenue within the group segment.

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Maintains the tour operator and travel agency database and tour operator contacts

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Designs and advertises special group rates and packages to increase larger bookings in corporate / supervision with Director of Sales

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Overcomes hesitations of clients to close a sale

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Processes payments and applies discounts as necessary

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Addresses and resolves any issues or complaints regarding sales or marketing

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Ensures that guests are enjoying their stay at the Resort and that large group needs are met

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Maintains positive relationships with clients to encourage repeat and recurring business.