Sales Executive MICE

Job description

Key Responsibilities:

· Proactively seek MICE business to meet and exceed individual and team sales targets.
· Manage and convert all incoming MICE inquiries via phone, email, web, and third-party platforms (e.g., Cvent).
· Acknowledge all booking requests within 3 hours and respond promptly to RFPs with tailored proposals.
· Utilize appropriate sales and CRM systems to track leads and enhance conversion rates.
· Conduct pre-event, in-house, and post-event communication with clients to ensure satisfaction and repeat business.
· Develop and maintain a detailed events schedule to optimize space utilization and revenue yield.
· Apply consistent up-selling techniques to maximize revenue per event.
· Build strong relationships with corporate and agency clients to fully understand their needs and preferences.
· Arrange and conduct hotel site inspections and client show rounds.
· Collaborate with the planning and operations teams to ensure smooth handover and execution of confirmed events.
· Assist in the creation and distribution of marketing materials such as newsletters, mailings, and sales blitz campaigns.
· Actively participate in promotional events, client visits, site inspections, familiarization (fam) trips, and trade shows

Requirements:

· Bachelor's degree in Hospitality, Business, or related field (preferred).
· Minimum 1–2 years of experience in hotel sales or event management, preferably in the MICE segment.
· Excellent verbal and written communication skills.
· Strong interpersonal and negotiation skills.
· Proficient in sales systems and tools (e.g., Opera, Delphi, Cvent).
· Highly organized, detail-oriented, and able to manage multiple priorities.