Sales Executive (Arabic Speaker)

Job description

· Proactively finding opportunities and leads for business growth by being closely in touch with clients.
· Entertaining and conducting hotel inspections with clients.
· Arranging appointments with clients off-site.
· Handling guest and employee enquiries in a courteous and efficient manner, reporting complaints or problems.
· Assisting to conduct extensive competitor research and maintaining excellent product knowledge of the Hotel.
· Understanding client needs and providing a proposal which best suits their requirements.
· Inputting orders, ensuring they are processed according to customer requirements, and ensuring all orders are accurate and delivered on time.
· Liaising and working closely with the related operation departments ensuring guest's requests and expectations are being met.
· Converting active leads and achieving personal sales targets.
· Ensuring adherence to laws, regulations, and hotel policies.
· Assisting the team with any support that they require.
· Maintaining positive guest and colleague interactions with good working relationships.
· To ensure all employees maintain an updated awareness of Hotel product knowledge, current promotion, policy changes and appropriate internal communication.
· To maximise the effectiveness of Sales Coordinators by developing each of their skills and abilities through the appropriate training, coaching, and/or mentoring.

Desired profile

Qualifications :

·  Experience as a sales executive or in administration may be advantageous.
·  Good team development and leadership skills.
·  Computer literacy.
·  Good administrative, organizational, and problem-solving skills.
·  Excellent communication, sales, and customer service skills.
·  The ability to multitask, work in a fast-paced environment, and meet deadlines.
·  Current knowledge of industry trends and regulations.