Guest Experience Officer - Japanese Speaking

Job description

You will be responsible to provide an excellent and consistent level of service to your customers. The Guest Service Officer is responsible to contribute to the smooth and efficient running of the Reception within the Front Office.

In this role, you will be the first point of contact for guest inquiries and internal communication, primarily over the phone or via messaging systems. The ideal candidate has good communication skills and is able to provide courteous, accurate, and prompt assistance while representing the Park Hyatt brand standards.

Desired profile

Qualifications :

Diploma/qualification in Hospitality or Tourism Management