Front Office Corporate Management Trainee

Job description

We Welcome You – Get to know us

At Hyatt, there's a home for every stage of your career.

We nurture curiosity and roles at Hyatt will help you learn new skills that support your personal and professional development. Chart your own journey by venturing into new roles, different brands, and international opportunities. Here, doors are meant to be opened and horizons expanded.

About Hyatt Regency Zadar

Located on the stunning Dalmatian coast, Hyatt Regency Zadar brings a new level of contemporary luxury to one of Croatia's most historic destinations. Overlooking the Adriatic Sea and just steps away from Zadar's UNESCO-protected old town, the hotel blends modern design with rich local heritage.

Hyatt Regency Zadar offers refined guest experiences through elegantly designed rooms and suites, innovative food & beverage concepts, and thoughtfully curated wellness and event facilities. As part of the globally recognized Hyatt brand, the hotel is committed to delivering exceptional service while fostering a culture of care, inclusion, and continuous growth.

Joining Hyatt Regency Zadar means becoming part of a dynamic and forward-thinking team, where talent is nurtured, individuality is valued, and career development is actively supported. This is more than a workplace – it's a place to grow, explore, and shape the future of hospitality.

Corporate Management Training Program at Hyatt

Are you a talented and ambitious individual ready to launch your career in hospitality operations? Hyatt's Corporate Management Training (CMT) Program is a comprehensive hotel management program designed to equip you with the skills, knowledge, and real-world experience needed to excel as a future Front Office leader. As a Front Office CMT, you'll develop your management capabilities, gain deep exposure in your area of specialization, gain insights into other hotel departments, and make meaningful contributions to your hotel's success.

What You'll Experience: Program Highlights

Our 10-month program includes:

· Technical Skills Module: Develop a strong foundation in Front Office operations, service standards, guest interaction, and operational procedures.

· Management Module: Gain practical experience in supervising daily operations, coordinating teams, and supporting service excellence at the Front Office.

· Rotation Module: Gain a holistic understanding of hotel operations by rotating through various departments, including:

o Housekeeping

o Reservations

o Food & Beverage

· Leadership Development: Participate in team leading tasks, management projects, and various leadership initiatives.

· Mentorship & Coaching: Work closely with assigned program managers and mentors to guide your development.

· Customized Training Plan: You will receive a personalized training plan tailored to your individual career objectives and developmental needs.

Desired profile

Qualifications :

Who We're Looking for

We are seeking highly motivated and passionate individuals who possess the following:

· Leadership Potential: Ability to champion Hyatt's purpose and values, develop diverse talent, drive impact, and innovate.

· Passion for Hospitality: Passion for the hospitality industry and a desire to grow with Hyatt.

· Adaptability and Growth Mindset: A proactive and adaptable mindset with a willingness to learn, embrace new challenges, and thrive in a fast-paced, dynamic environment.

· Exceptional Communication Skills: Excellent interpersonal, communication, and presentation skills, with the ability to effectively communicate with guests, colleagues, and management.

· Relevant Experience: Previous internship or work experience in Front Office operations, guest services, or other guest-facing roles within hospitality is highly preferred.

· Eligibility & Language Requirements: EU citizenship and proficiency in Croatian and English are required.

Discover what's next. We look forward to hearing and learning from you.