Director of Security, Welfare and Services

Job description

We are looking for a Director of Security, Welfare and Services to join our pre-opening team at Andaz Lisbon.

Expected to open in Q2 2025, Andaz Lisbon will offer guests an exciting new luxury lifestyle hotel in the Portuguese capital – and it will represent a key milestone in Hyatt’s continued brand growth in Southern Europe. Andaz Lisbon is set to become the second Hyatt-branded hotel in Lisbon. Located in the center of Lisbon’s bustling Baixa district and situated along the main pedestrian road, Rua Augusta, the hotel will be comprised of five separate buildings, including the former offices of one of the major banks in Portugal, Banco Português de Investimento (BPI). This central building of the hotel will offer 170 guestrooms, with the surrounding four satellite buildings of the hotel offering guests various private suites to choose from. This unique Urban Resort in the city center will allow guests to fully embrace the locale and experience authentic Lisbon.

About the role

The Director of Security, Welfare and Services is responsible for developing, implementing, and managing security protocols, emergency response plans, and welfare programs for the hotel.

The Director will ensure a secure, healthy, and safe environment, mitigating risks while promoting a culture of safety and well-being within the hotel.

Desired profile

Qualifications :

·  Proven experience in security and welfare management
·  In-depth knowledge of security operations, crisis management, and risk mitigation.
·  Strong leadership and decision-making skills, with the ability to manage teams and cross-functional initiatives.
·  Excellent communication and interpersonal skills to work with staff at all levels and external partners.
·  A proactive, results-oriented mindset with a commitment to continuous improvement.
·  Relevant certifications in security, health, and safety management are a plus.
·  Portugal Expérience a plus. Portuguese language is essential.

If this sounds interesting, and a little bit like you, go ahead - click and apply! we look forward to hearing from you!

Care Connects us at Hyatt - we open doors, we welcome you and we care.

And we offer a great range of benefits, including:

·  Long term career growth opportunities
·  A motivated and connected team
·  12 complimentary nights (per year) in other Hyatt properties around the world as well as colleague rates and discounts
·  And a company that truly cares

Be part of something bigger. Make a difference in the lives of those around you. Join a company that values empathy, wellbeing, respect, integrity, experimentation, inclusion. Discover why Hyatt is consistently ranked as one of the world's best places to work.