Director of Food & Beverage (Pre-opening)

Job description

Care Connects Us

At Hyatt, we make people feel at home—everywhere. At Andaz, we celebrate personal style, creativity and connection. Join the pre-opening team that will set a new benchmark for lifestyle luxury in Australia.

About Andaz Gold Coast

Andaz means “personal style”—and our culinary vision is no exception. Opening in mid-2026, Andaz Gold Coast will set a new benchmark for lifestyle luxury in Australia. Set across floors six to 21, the hotel features 202 luxurious rooms and suites; the Coast's largest pool deck club; a stunning and substantial Mediterranean restaurant and vibrant, design-led spaces that celebrate local culture and craft.

Our F&B playground:

· Andaz Pool Club: the Coast's largest pool deck club with private cabanas and al fresco dining
· Mediterranean Brasserie & Bar: sun-washed flavour, grill and coastal classics from key regions will be totally reimagined, with nothing of its kind in the area
· Hinterland Bar: bold cocktails, local spirits, low & no options, and refined bar snacks
· Morning Bar: a high-energy ritual for body, mind and soul—coffee, juices, wellness-led bites
·
In room dining: all the classics in mind with a few hits from our venues, with a substantial wellbeing menu on offer

Note: this is a rooms-led hotel with no major event spaces; experiences and outlets are the heroes, while some events will be held within our outlets and bespoke locations.

The Opportunity

We're hiring a Director of Food & Beverage to lead, inspire and ignite our F&B vision from pre-opening through to best-in-market operations. This is a hands-on, owner-mindset role for a leader who won't pass the buck—someone who rallies the pack, lives on the floor with guests and teams, and turns ideas into unforgettable experiences and strong results.

Key Responsibilities

Pre-Opening

· Build the operation: outlet concepts, service journeys, staffing model, SOPs and OS&E
· Recruit, coach and energise a diverse leadership team and frontline talent; embed Andaz culture
· Partner with Executive Chef on menu direction, pricing, workflows and launch experiences
· Set service standards: pace, polish, personality; design training and audition days
· Establish compliance foundations: QLD liquor licensing, RSA, food safety (HACCP with Culinary), WHS and audit readiness
· Create opening buzz: collaborate with Marketing/PR on content, partnerships and launch activations

Operating

· Be the face of F&B: visible leadership on the floor on key timings of the week as becomes established; guest engagement and real-time service recovery
· Drive experience and revenue: calendar of activations, day-part strategies, pool club cabanas, LTOs and brand collaborations
· Commercial performance: own P&Ls, forecasting, COGS and labour; engineer margins without compromising quality
· Team excellence: develop leaders for the future; performance coaching, succession planning and recognition; key communicator
· Standards and safety: uphold compliance, audit rigor, maintenance and cleanliness across all venues
· Cross-functional leadership: partner with Sales, Marketing and Rooms to grow share, loyalty and reputation

Desired profile

Qualifications :

·  Senior multi-outlet F&B leadership in 5-star luxury, upper-upscale or lifestyle hotels; pre-opening experience strongly preferred
·  Proven record of leading high-energy teams and delivering guest-obsessed, design-forward experiences
·  Commercial acumen: P&L ownership, menu engineering with Culinary, pricing, inventory and labour management
·  Creative instinct with operational discipline—equally strong in ideas and execution
·  Hands-on leader who takes accountability, solves problems fast and inspires confidence
·  Deep knowledge of beverage programs: cocktails, wine, local spirits, low/no trends and bar operations
·  Strong understanding of Australian compliance: QLD RSA, liquor licensing, WHS; familiar with HACCP alignment alongside Culinary
·  Excellent communication and stakeholder management; comfortable on camera and with media/partners
·  Full Australian working rights strongly preferred

Why Join Andaz Gold Coast – by Hyatt

·  Shape the F&B identity of Australia's first Andaz—and the Gold Coast's most exciting lifestyle hotel, restaurants & bars
·  Values-driven culture: Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing
·  Global career opportunities, generous hotel discounts, wellbeing programs and competitive leave benefits
·  A creative environment where your ideas become signature rituals and revenue wins

Location

On-site, Broadbeach, Gold Coast QLD.

How to Apply

Please submit your CV and a brief cover letter sharing a standout outlet launch or activation you've led, including commercial and guest-impact results.

Discover Andaz: https://www.hyatt.com/andaz

Hyatt is an equal opportunity employer. We celebrate individuality and are committed to an inclusive environment for all colleagues and guests.