Concierge (Local Only)-Alila Bangsar Kuala Lumpur

Job description

Description

· Communicate in a friendly, tactful and professional manner with guests, suppliers as well as colleagues.
· Provide information regarding the hotel’s facilities & services.
· Be understanding, supportive, encouraging and helpful to guests as well as suppliers and your colleagues.
· Always assist guests in sending luggage, arranging transportation, and providing information.
· Know your role in case of emergency such as bomb threat, flood, fire etc.
· Carry out all professionally reasonable instruction given by your supervisor.
· Report all incidents, accidents and guest complaints in briefing.

Desired profile

Qualifications :

Qualifications

·  Minimum SPM certification required
·  Fresh graduates are welcome to apply/Experience in similar position or one position lower
·  Possesses people skills by approaching challenges / mistakes in a professional and objective manner
·  Possesses relevant administrative skills
·  Has a confident personality